PSPICE-FOR-TI: Program crashes every time I create a simulation profile, please help!

Hi Luis,

Would you please share the project you were using when this happened?

Thanks,
JC

Yes sure! I think what you're asking for is this. Otherwise please let me know! Thank you in advance.

newProject-PSpiceFiles.zip

Hi Luis,

Thanks for the file. I was not able to duplicate the problem. Will let you know what R&D find out.

Regards,
JC

BTW, how did you create simulation profile (per the thread title)? This project contains no schematic which means that is not possible.

Thanks,
JC

Hi Luis,

Any comments?

Thanks,
JC

Luis Eduardo Soto Obando said:

Simulation Profile, the program crashes and a dialog box appears with the message: ''This application has quit unexpectedly.

I am facing same issue. It is kind of random process.. It doesnt happen all the time but when it happens I cannot use the simulation file anymore. I have to start from zero point again...  I use original simulation files that TI provides us from product page under Design tool & simulation section. I only would like to chage duration for example and when it crashes it cannot be used again. I used backed up file.

.

Tevhid,

Sorry to hear that. Is that a particular TI model/project or it happens for multiple projects? When this happens, please provide the project (zip up the directory) as well as the crash dump directory and share them with us.

Thanks,
JC

Hi! I recorded my screen so that you can see the exact error.

Hi Luis,

Thanks for the recording. The developers will watch it and get back to you.

Thanks,
JC

Hi Luis,

Would you please share the project in the video? What you uploaded previously did not contain a schematic so sim profile cannot be created.

Thanks,
JC

I'm not sure if it's one of these but this is what I find in the folder:

7801.SCHEMATIC1.zipNEWPROJECT.DSN

I can't find any file with the extension sch though

Hi Luis,

Please follow this post to create the archive:

https://e2e.ti.com/support/tools/simulation-hardware-system-design-tools-group/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/969692/faq-pspice-for-ti-how-do-i-share-pspice-for-ti-projects?tisearch=e2e-sitesearch&keymatch=faq%252525253Atrue

Thanks,
JC

Hi Luis,

I cannot reproduce your problem with the files you uploaded. Please create the archive as mentioned above for us to troubleshoot.

Thanks,
JC

Ok, so I figured out the problem is in one computer in specific. I installed PSpice for TI in my laptop and it works just fine, but when I run the program in my Desktop PC, the program crashes every single time I try to edit or create a simulation profile, no matter what schematic I'm using because I tried with different circuits but it just closes and displays the message of the video I showed above.

Hi Luis,

Thanks for the insight. If you want us to troubleshoot this issue on your desktop, please provide the archived project as explained in https://e2e.ti.com/support/tools/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/969692/faq-pspice-for-ti-how-do-i-share-pspice-for-ti-projects?tisearch=e2e-sitesearch&keymatch=faq%252525253Atrue.

Thanks,

JC

Hi JC,

Here you go:

proyecto2-2021-07-03T02-40.zip

Hi Luis,

This project contains a simulation profile. Did the tool crash when you were creating that sim profile?

Thanks,
JC

Hi JC,

Yes, it keeps crashing every time I try to create or edit the simulation profile. It happens with all the projects I use. But there's something else: when I create the project with another PC, I can edit, etc. and if I open it in my Desktop PC, it can run, but still I can't edit the sim profile or create a new one because it inmediately crashes.

Hi Luis,

Thanks for confirming. I'll ask the developers to look at this.

Regards,

JC

Thank you, JC!

Hi Luis,

The crash log you shared earlier was from a different project. Would you please share one that's related to this project (proyecto2)?

Thanks,
JC

Hi JC,

Excuse me, where is it that I can find the crash log? I'm sorry I don't know where is it.

Hi Luis,

Here's how to get the crash log:

https://e2e.ti.com/support/tools/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/969700/faq-pspice-for-ti-what-do-i-do-if-pspice-for-ti-has-crashed-or-quit-unexpectedly?tisearch=e2e-sitesearch&keymatch=faq%2525253Atrue

Thanks,
JC

Hi Luis,

Did you get a chance to do that? It's the same as what you shared originally:

Just make sure the crash is caused by the project proyecto2.

Thanks,
JC

Hi JC,

Yes, sorry. I don't know why my mail app doesn't notify on time.

I just ran the program to create the crash file:

capture550918156.zip

I hope this one helps. If it's wrong please let me know. Thank you!

Hi Luis,

Thanks for the file. R&D will review this.

Thanks,
JC

Hi Luis,

Do you know the version of your software? You can click Help > About and take a screenshot.

Thanks,
JC

Sure!

Thanks. Would you please also check the property of capture.exe in the following directory?

right-click capture.exe and select properties:

Thanks,
JC

Yes, here you go:

Thanks Luis.

Here are our suggestions.

1. Close all Cadence application
2. Now open task manager and make sure that none of following processes are running. If they are there, kill the processes.
   1. MrKSrvr.exe
   2. PSpiceExplorerSrvr.exe
   3. Simmgr.exe
   4. SimSrvr.exe
   5. Pspice.exe
   6. Capture.exe
3. Go to C:\cds_spb_home\cdssetup\OrCAD_CaptureTIPSpice_Install\17.4.0\ and rename the capture.ini to capture_old.txt
4. Go to C:\cds_spb_home\cdssetup\OrCAD_PSpiceTIPSpice_Install\17.4.0\ and rename pspice.ini to pspice_old.txt
5. Now, in start menu, type regedit and click on registry editor to open it. Go to HKEY_CURRENT_USER\Software\Orcad\CaptureTIPSpice_Install
   
6.  
   1. First export this registry entry to keep a backup.
   2. Then delete this entry. (NOTE: editing registry should be done with caution. It recommended to keep a backup of registry before editing it.)
7. Now Start PSpice for TI. It might ask to update libraries, click yes if asked.
8. Create a new project at a new location and try creating a simulation profile and share the results.

Thanks,
JC

Hi again. I tried everything you mentioned but I just got the same result, same crash. Could it be something related with my processor or something like that?

Hi Luis,

Probably not. We'll review this again and get back to you shortly.

Thanks,
JC

Ok, I will try that and check if the problem is solved. Thank you very much for all your help! I will let you know if this new version works well for my PC.