Hi sir,
A Japanese customer has installation issue on Pspice.
PC hardware:
Intel (R) core (TM) i7-9700 CPU @ 3.00GHz 3.00 GHz
16.0gb (15.8gb usable)
64 bit operating system, x64 based processor
Log file
InstLogSpb06282021_113058.txt
[GENERAL_LOG]
Count=57
(11:24:22) Log_Entry1=>> DetectRunningUnattended
(11:24:22) Log_Entry2=>> CopyUnattendIniToSTATUS_FILE
(11:24:22) Log_Entry3=<< CopyUnattendIniToSTATUS_FILE
(11:24:22) Log_Entry4=>> ConvertUnattendedCMDLINE
(11:24:22) Log_Entry5=<< ConvertUnattendedCMDLINE
(11:24:22) Log_Entry6=>> CmdLineUnattendedSetFeatureStates
(11:24:22) Log_Entry7=Read failed
(11:24:22) Log_Entry8=<< CmdLineUnattendedSetFeatureStates
(11:24:22) Log_Entry9=>> CmdLineUnattendedSetOnMaintenanceFlag
(11:24:22) Log_Entry10=Read failed
(11:24:22) Log_Entry11=<< CmdLineUnattendedSetOnMaintenanceFlag
(11:24:22) Log_Entry12=>> CmdLineUnattendedSetRebootIfReqdFlag
(11:24:22) Log_Entry13=Read failed
(11:24:22) Log_Entry14=<< CmdLineUnattendedSetRebootIfReqdFlag
(11:24:22) Log_Entry15=>> CmdLineUnattendedSetTargetDir
(11:24:22) Log_Entry16=Read failed
(11:24:22) Log_Entry17=<< CmdLineUnattendedSetTargetDir
(11:24:22) Log_Entry18=>> CmdLineUnattendedSetRollbackFlag
(11:24:22) Log_Entry19=Read failed
(11:24:22) Log_Entry20=<< CmdLineUnattendedSetRollbackFlag
(11:24:22) Log_Entry21=<< DetectRunningUnattended
(11:24:22) Log_Entry22=Command Line arguments passed : DMHandle="330332" -Wrapper !Quiet="C:\Users\yamamoto-ta\AppData\Roaming\Cadence\PspiceTIInstall\silentinstall-TI.ini"
(11:24:22) Log_Entry23=Entering CDN_OnProductsInstallBefore function.
(11:24:22) Log_Entry24=Server Installation is in progress.
(11:24:22) Log_Entry25=Working Directory:C:\cr5000\home
(11:24:22) Log_Entry26=Reading all the features.
(11:24:22) Log_Entry27=Reading Completed for all the features.
(11:24:22) Log_Entry28=>> GetUnattendedData
(11:24:22) Log_Entry29=<< GetUnattendedData
(11:24:22) Log_Entry30=Exiting CDN_OnProductsInstallBefore function.
(11:24:22) Log_Entry31=DmHandle received from Wrapper and set: 330332
(11:24:23) Log_Entry32=>> SetUnattendedTargetDir
(11:24:23) Log_Entry33=>> GetUnattendedData
(11:24:23) Log_Entry34=<< GetUnattendedData
(11:24:23) Log_Entry35=Setting TARGETDIR to: C:\Cadence\PSpiceTI
(11:24:23) Log_Entry36=<< SetUnattendedTargetDir
(11:24:23) Log_Entry37=>> GetUnattendedData
(11:24:23) Log_Entry38=Read failed
(11:24:23) Log_Entry39=Read failed
(11:24:23) Log_Entry40=No CMDLINE value for WorkingDir--reading Data section.
(11:24:23) Log_Entry41=WorkingDir = C:\cds_spb_home
(11:24:23) Log_Entry42=<< GetUnattendedData
(11:24:23) Log_Entry43=Leaving OnFirstUIBefore function
(11:24:23) Log_Entry44=Leaving OnFirstUIBefore function in Uninstall mode
(11:24:23) Log_Entry45=Finding UI Handle
(11:24:23) Log_Entry46=Sending Files Count
(11:26:51) Log_Entry47=Sending message 1005 to Wrapper: Feature transfer complete
(11:30:58) Log_Entry48=Aborting the installation
(11:30:58) Log_Entry49=>> PreserveLogFile
(11:30:58) Log_Entry50=>> DetectRunningUnattended
(11:30:58) Log_Entry51=<< DetectRunningUnattended
(11:30:58) Log_Entry52=>> GetUnattendedData
(11:30:58) Log_Entry53=<< GetUnattendedData
(11:30:58) Log_Entry54=>> GenerateDateTimeAsString
(11:30:58) Log_Entry55=<< GenerateDateTimeAsString
(11:30:58) Log_Entry56=Copying: C:\Users\yamamoto-ta\AppData\Local\Temp\{AB93173E-5C36-4AD5-9623-A9B20C97CAF5}\{A74FAFD7-6510-4067-95FD-1F90BEF78B8F}\InstLogSpb.txt
(11:30:58) Log_Entry57=To: C:\Cadence\PSpiceTI\InstLogSpb06282021_113058.txt
[INSTALLED_PROGRAM_LIST_BEFORE_INST]
Count=59
PRODUCT1=AnswerWorks Runtime
PRODUCT2=�G�ۃG�f�B�^ (8.89)
PRODUCT3=XDF Viewer Ver.16.0 Standard Edition(x64)
PRODUCT4=Lhaplus
PRODUCT5=Microsoft Edge
PRODUCT6=Microsoft Edge Update
PRODUCT7=Python 2.7 numpy-1.10.0
PRODUCT8=PyScripter 3.6.4 (x86) (32 �r�b�g)
PRODUCT9=Tera Term 4.105
PRODUCT10=WinSCP 5.15.3
PRODUCT11=�C���e��(R) ���C�����X Bluetooth(R)
PRODUCT12=SVF for Web/Client
PRODUCT13=Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
PRODUCT14=Zuken CR-8000 Board Viewer 2020
PRODUCT15=Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.22.27821
PRODUCT16=PowerLogic 5.0.1
PRODUCT17=Microsoft Visual C++ 2019 X86 Additional Runtime - 14.22.27821
PRODUCT18=Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
PRODUCT19=Dell Digital Delivery Services
PRODUCT20=Zuken CR-8000 Board Viewer 2020
PRODUCT21=�p�X���[�h�t�����k (zip�`��) �t�H���_�[ �̍쐬
PRODUCT22=Lenovo Image Loader
PRODUCT23=Zuken CR-8000 Analysis Module 2020
PRODUCT24=Vc110MergeModule
PRODUCT25=PuTTY release 0.68
PRODUCT26=Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
PRODUCT27=Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
PRODUCT28=Cadence SPB/OrCAD 16.3
PRODUCT29=Java 2 Runtime Environment, SE v1.4.2_08
PRODUCT30=Microsoft Visual C++ 2005 Redistributable
PRODUCT31=Python 2.7.9
PRODUCT32=Zuken CR-8000 Design Gateway 2017
PRODUCT33=Microsoft SQL Server Compact 3.5 SP2 JPN
PRODUCT34=PowerPCB with BlazeRouter 5.0.1
PRODUCT35=Internet Explorer 11
PRODUCT36=Office 16 Click-to-Run Extensibility Component
PRODUCT37=Office 16 Click-to-Run Localization Component
PRODUCT38=Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
PRODUCT39=Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
PRODUCT40=Zuken CR-8000 Design Synchronization Tool 2020
PRODUCT41=Adobe Refresh Manager
PRODUCT42=Adobe Acrobat Reader DC - Japanese
PRODUCT43=RATOC REX-USB60F Installer
PRODUCT44=Crystal Reports 2008 Runtime
PRODUCT45=Zuken CR-8000 Engineering Desktop 2020
PRODUCT46=SPB/OrCAD 16.3 ���{��
PRODUCT47=JP-NET�T�|�[�g�v���O����
PRODUCT48=Windows 10 �X�V�A�V�X�^���g
PRODUCT49=Qualcomm USB Drivers For Windows
PRODUCT50=Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
PRODUCT51=Intel(R) Platform Flash Tool version 5.5.1.0
PRODUCT52=Xviewer
PRODUCT53=Dell SupportAssist OS Recovery Plugin for Dell Update
PRODUCT54=Intel(R) Processor Graphics
PRODUCT55=Realtek High Definition Audio Driver
PRODUCT56=Microsoft VC++ redistributables repacked.
PRODUCT57=Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
PRODUCT58=Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
PRODUCT59=�C���e��R �`�b�v�Z�b�g �f�o�C�X �\�t�g�E�F�A
[SYSTEM_ENV_VAR_BEFORE_INST]
CDS_LIC_FILE=5280@C2K8ISD185
CDS_LIC_ONLY=1
CDSROOT=C:\Cadence\SPB_16.3
ComSpec=%SystemRoot%\system32\cmd.exe
CR5_PROJECT_ROOT=X:\rsc
CR5BIN=C:\cr5000\bin;C:\cr5000\local\zsys\bin
CR5PATH=C:\cr5000\local\zsys\bin;C:\cr5000\bin
DriverData=C:\Windows\System32\Drivers\DriverData
ESET_OPTIONS=
HOME=C:\cr5000\home
LM_LICENSE_FILE=7770@C2K8ISD185
NF_LIB=X:\lib
NUMBER_OF_PROCESSORS=8
OS=Windows_NT
Path=C:\oracle\ora81\bin;C:\Program Files (x86)\Oracle\jre\1.1.7\bin;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;%SYSTEMROOT%\System32\OpenSSH\;%CR5PATH%;%CDSROOT%\tools\PSpice;%CDSROOT%\tools\PSpice\Library;%CDSROOT%\tools\Capture;%CDSROOT%\tools\bin;%CDSROOT%\OpenAccess\bin\win32\opt;%CDSROOT%\tools\fet\bin;%CDSROOT%\tools\pcb\bin;C:\Program Files (x86)\PuTTY\;C:\Program Files\TortoiseSVN\bin;C:\Python27;C:\Program Files (x86)\Intel\Platform Flash Tool
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 158 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=9e0d
PSModulePath=%ProgramFiles%\WindowsPowerShell\Modules;%SystemRoot%\system32\WindowsPowerShell\v1.0\Modules
TEMP=%SystemRoot%\TEMP
TMP=%SystemRoot%\TEMP
TZ=JST-9
USERNAME=SYSTEM
windir=%SystemRoot%
ZBVBIN=C:\Program Files (x86)\Zuken\CR-8000\Board Viewer
ZDGSYSENV=X:\rsc\Ver2020\DesignGateway
ZFM_CUSTOMRSC_PATH=C:\cr5000\zdg\etc;
ZKANJIIN=sjis
ZKANJIOUT=sjis
ZVENDOR=MS
[USER_ENV_VAR_BEFORE_INST]
CDS_LIC_FILE=5280@C2K8ISD185
CR5_PROJECT_ROOT=X:\rsc
DISPLAY=%COMPUTERNAME%
LM_LICENSE_FILE=7770@C2K8ISD185
MOZ_PLUGIN_PATH=C:\Program Files\Tracker Software\PDF Viewer\Win32\
NF_LIB=X:\lib
OneDrive=C:\Users\yamamoto-ta\OneDrive
Path=%USERPROFILE%\AppData\Local\Microsoft\WindowsApps;C:\texlive\2020\bin\win32;
TEMP=%USERPROFILE%\AppData\Local\Temp
TMP=%USERPROFILE%\AppData\Local\Temp
ZDGSYSENV=X:\rsc\Ver2020\DesignGateway
error.
Please confirm,
Thanks.
