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Original question:

PSpice-For-TI_setup failing to install

PSPICE-FOR-TI: Installation doesn't complete

Wade Valesano
Prodigy 10 points
Other Parts Discussed in Thread: PSPICE-FOR-TI

I am trying to install PSPICE for TI (2021.1), but I am having difficulty.  I downloaded the installer, PSpice-For-TI_setup.exe, and when I ran this application, I only saw a splash screen for a few seconds, and then it disappeared.  PSPICE for TI did not install.  I am running Windows 10 Enterprise.  The problem I am having is very similar to:

https://e2e.ti.com/support/tools/simulation-hardware-system-design-tools-group/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/951318/pspice-for-ti_setup-failing-to-install

https://e2e.ti.com/support/tools/simulation-hardware-system-design-tools-group/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/965600/not-able-install-pspice-for-ti/

I have tried a few other things without success:

  1. My Local Security Policy > Security Options > ‘System Cryptography: Use FIPS compliant algorithms for encryption, hashing and signing   is Disabled.
  2. https://cdsplicwc.cadence.com/chws/test/connection.html shows "Successful connection".
  3. There is no "cdsPspiceTIlog.txt" in the directory "%appdata%\Cadence\PSpiceTIInstall".
  4. I ran nslookup cdsplicwc.cadence.com in a Command Prompt window. It came back with a server address.

Thank you for your help.

  • 0
    TI__Expert 5880 points

    Hello Wade,

    Are you installing on your own account with user privileges (no admin privileges)? If not, please try this way because PSpice for TI installation must be done by the user without special privileges. 

    Do any other accounts have PSpice for TI installed on the same machine?

    Could you please share a screenshot with the contents of "%appdata%\Cadence\PSpiceTIInstall?

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 10 points

    I was taken out of the Administrators local group.  I rebooted and then tried to execute PSpice-For-TI_setup.exe.  That did not help.  PSPICE did not install. 

    I do not know if other co-workers have PSPICE for TI installed.  I can ask. 

    Here is the contents of PSPICETIInstall:

    Wade

  • 0 in reply to Wade Valesano
    TI__Expert 5880 points

    Hello Wade,

    Thank you for the information. Please do find out if anyone else has installed on the same machine. PSpice for TI only supports one installation per machine. I will ask the developer about your situation and let you know their response.

    In the mean time, could you possibly share the output of the nslookup cdsplicwc.cadence.com command?

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 10 points

    Jackie,

    I don't believe anyone else has installed PSPICE for TI on this laptop.  

    I will give you part of the nslookup output: 

    Non-authoritative answer:
    Name: cdsplicwc.cadence.com
    Address: 64.207.220.106

    Some other users have what seems to be similar issues.  I included those links in my original post.  In one case, a file was offered.  In a second case, it looks like there is a way to do the installation in a cmd window.  Do you have knowledge of what was offered in those cases?

    Thanks,

    Wade

  • 0 in reply to Wade Valesano
    TI__Expert 5880 points

    Hi Wade,

    Thank you. I will let you know what the developer recommends.

    -Jackie

  • 0 in reply to Jackie Horn
    TI__Expert 5880 points

    Hello Wade,

    Please confirm that you have restarted your machine after installation. Additionally, I am going to contact you using this forum's private messaging system. Please accept the request. The software developer, Cadence, would like to discuss this issue with you and would like your contact information.

    Thank you,

    Jackie

  • 0
    Prodigy 10 points

    Yes, I rebooted after installation.  PSPICE for TI is not installed, that I can tell. 

  • 0 in reply to Wade Valesano
    TI__Expert 5880 points

    Thank you Wade. Please accept my friend request through this forum and I will get you in touch with the developer.

  • 0 in reply to Jackie Horn
    TI__Expert 5880 points

    Hello,

    I will be closing this ticket.  Wade has reported to Cadence that the issue was resolved by a group policy change with his company's IT department. 

    Thank you,

    Jackie