PSPICE-FOR-TI: Simulation Settings window

Genius 12040 points
Part Number: PSPICE-FOR-TI

Hello,

My customer is reporting an issue on PSPICE-FOR-TI.

When they configure the simulation setting by clicking "New simulation profile" button, there is nothing in the "Simulation Settings" window like the below.

Do you know what happens? How to fix it?

Regards,
Oba