PSPICE for TI failed to install libraries

Dear Teams

I have installed  PSPICE for TI, and can launch the program, but unfortunately, it failed to install the TI libraries, with the following erroe message : 

INFO(ORCAP-2463): Library download is in progress.....
ERROR(ORCAP-2466): Reinstallation of libraries could not be started. Try reinstalling libraries later.
INI File Location:C:\cds_spb_home\cdssetup\OrCAD_CaptureTIPSpice_Install/17.4.0/Capture.ini

Please help

thank you and best regards

evan