PSpice error: ORCOMMN-12004

Hi Vemund,

Did you install PSpice for TI or the commercial version of PSpice? Did you use the same account to install it?

Thanks,
JC

Hi,
Yes, I installed PSpice for TI and used the same account to install it. Maybe I can request the software again and try with another activation code?

Hi Vemund,

No that won't work. The access key is not the same as the license.

I suspect this has something to do with internet access and your company's proxy settings.

Can you access this link?

https://cdsplicwc.cadence.com/chws/test/connection.html

Thanks,
JC

That sounds possible. 
I can access the link. "Successful connection" is displayed on the page.

Hi Vemund,

Do you have any other Cadence software installed on this computer?

Thanks,
JC

No, only PSpice for TI.

Hi Vemund,

Would you please check if you have this file:

"C:\Users\{YOUR_USERNAME}\AppData\Roaming\Cadence\VBL\TI_PSpice_174\license\license.txt"

Thanks,
JC

I actually have that file. Would you like me to attach it here?

Hi Vemund,

Is there a line like this in the file?

FEATURE PSpice_TI cdslmd 17.4 24-jun-2022 uncounted \

Thanks,
JC

Yes there is.

Thanks. What's the date on that line?

-JC

Line from license.txt:
FEATURE PSpice_TI cdslmd 17.4 24-jun-2022 uncounted \

Hi Vemund,

Thanks. We will look into this.

Thanks,
JC

Hi Vermund,

Would you please share the details of the following registry entry?

Computer\HKEY_CURRENT_USER\SOFTWARE\cadence\Client\TI_PSpice_174

Here's an example:

Thanks,
JC

Hi Vermund,

Were you able to get the registry settings mentioned above?

Thanks,
JC