PSPICE-FOR-TI: License migration.

Marvn Arcangel

Part Number: PSPICE-FOR-TI

Hi Experts,

Our customer recently changed machine and wanted to install PSPICE for TI but he was receiving the error below:

I searched the forum and found that if you are already using your license on 3 machines, you need to migrate your license from an existing machine to a new one however, there was no on how to do this on the forum.

Can you share the method on how to migrate? also, is it possible to delete all other previous activations?

Thank you.

Regards,

Marvin

over 3 years ago

0 JC Zhu over 3 years ago

TI__Mastermind 37790 points

Hi Marvin,

Please provide the user's email address.

Thanks,
JC

0 Marvn Arcangel over 3 years ago in reply to JC Zhu

TI__Genius 14490 points

Hi JC,

I sent you a direct message. Thanks for the support.

Regards,

Marvin

0 JC Zhu over 3 years ago in reply to Marvn Arcangel

TI__Mastermind 37790 points

Hi Marvin,

The support team just notified me that they are working on this.

Thanks,
JC

0 Marvn Arcangel over 3 years ago in reply to JC Zhu

TI__Genius 14490 points

Hi JC,

Thank you. Please let me know once done.

Regards,

Marvin

0 JC Zhu over 3 years ago in reply to Marvn Arcangel

TI__Mastermind 37790 points

Sure. It might take some time. The team didn't see this user. They are reviewing it.

-JC

0 JC Zhu over 3 years ago in reply to JC Zhu

TI__Mastermind 37790 points

Hi Marvin,

Would you please send me the access key via the forum messaging (upper right corner of this page)? We have not been able to locate the user.

Thanks,
JC

0 Marvn Arcangel over 3 years ago in reply to JC Zhu

TI__Genius 14490 points

Hi JC,

I sent you a direct message. with the customer's access key.

Let me know if you need more information.

Regards,

Msrvin

0 JC Zhu over 3 years ago in reply to Marvn Arcangel

TI__Mastermind 37790 points

Thanks Marvin. We'll look it up.

-JC

0 Marvn Arcangel over 3 years ago in reply to JC Zhu

TI__Genius 14490 points

Hi JC,

Were you able to locate the user?

Regards,

Marvin

0 JC Zhu over 3 years ago in reply to Marvn Arcangel

TI__Mastermind 37790 points

Hi Marvin,

Yes. We disabled 3 machines.

Thanks,
JC

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PSPICE-FOR-TI: License migration.