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Installation issue

Fausto Garcia
Prodigy 90 points

Hello

I am installing PSPICE TI and:

Error Code: -5001 : 0x80070002
Error Information:
>setup.cpp (149)
PAPP:
PVENDOR:
PGUID:
$24.0.573
@Windows 10 / Server 2016 Service Pack 0 (19042)
IE Version: 9.11.19041.0

any idea how to fix this?

  • 0
    Prodigy 90 points

    It seems it was installed somehow, but when I launch it, I am getting this error:

    ERROR(ORCOMMN.12005): Unable to launch OrCAD Pspice TI. A valid license was not found at the <none> license server. Update the license server configuration to include OrCAD Pspice TI licenses.

    any idea how to fix this?

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Hi Fausto,

    Did you install PSpice for TI for all users on the computer, or only for your specific account? Did your IT team install PSpice for TI for you? PSpice for TI is intended as a single-use installation, meaning only the intended user of the account can install and run PSpice for TI. It does not require admin privileges to install. 

    Do you have a license file at C:\Users\ < Your username > \AppData\Roaming\Cadence\VBL\TI_PSpice_174\license\license.txt ? Could you please share the file C:\Users\ < Your username > \AppData\Roaming\Cadence\PSpiceTIInstall\cdsPspiceTIlog.txt ? 

    Please also share a screenshot of the exact error message. 

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 90 points

    Hi Jackie

    Did you install PSpice for TI for all users on the computer, or only for your specific account?

    A:Only for my specific account.

    Did your IT team install PSpice for TI for you? 

    A: No, they did not, I did it by myself.

    Do you have a license file at C:\Users\ < Your username > \AppData\Roaming\Cadence\VBL\TI_PSpice_174\license\license.txt ? 

    A: Yes

       

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Hi Fausto,

    Could you please also share the file C:\Users\ < Your username > \AppData\Roaming\Cadence\PSpiceTIInstall\cdsPspiceTIlog.txt ? I will open a case with Cadence. It is strange that PSpice for TI is not finding the license file, when it clearly exists. Did you install to a location in C: or somewhere else?

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 90 points

    Hi Jackie

    Here you are

    .

    4621.cdsPspiceTIlog.txt 
    3:02:41 PM Tuesday, May 31, 2022 : parameter count = 1
3:02:41 PM Tuesday, May 31, 2022 : -wrapper
3:02:41 PM Tuesday, May 31, 2022 : Module Name: TIPSpice.exe
3:02:41 PM Tuesday, May 31, 2022 : Server OS = False
3:02:41 PM Tuesday, May 31, 2022 : Operating system version : 10.0.0.0
3:02:41 PM Tuesday, May 31, 2022 : Checking for proxy
3:02:42 PM Tuesday, May 31, 2022 : {
	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
	"LibFirstInstall_LatestVersion": "17.40.006",
	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v1",
	"SoftwareUpdate_Expiry": {
		"Timestamp": "01:15:2099 15:07:19 GMT",
		"RegularMessage": {
			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
			"HyperLink": "license agreement",
			"PostHyperLink": "."
		},
		"ForceMessage": {
			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
			"HyperLink": "license agreement",
			"PostHyperLink": ".  Click Cancel to exit."
		}
	},
	"UTM_Keyword": {
		"TIPSpice_Install": "HQS=pspiceforti",
		"Full_Install": "HQS=pspiceforti"
	},
	"TI_URLs_Version": [
		"17_4_2020_S006"
	]
}
3:02:42 PM Tuesday, May 31, 2022 : Checking if Licensing URL is accessible
3:02:42 PM Tuesday, May 31, 2022 : Initializing
3:02:42 PM Tuesday, May 31, 2022 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
3:02:42 PM Tuesday, May 31, 2022 : Response Content length = 1724
3:02:42 PM Tuesday, May 31, 2022 : C:\Users\uidu9768\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
3:02:42 PM Tuesday, May 31, 2022 : Reading Json URL File
3:02:42 PM Tuesday, May 31, 2022 : setting media download server URL from Json File
3:02:42 PM Tuesday, May 31, 2022 : Reading Json URL File
3:02:42 PM Tuesday, May 31, 2022 : setting Dll path from Json File
3:02:42 PM Tuesday, May 31, 2022 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
3:02:42 PM Tuesday, May 31, 2022 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
3:02:43 PM Tuesday, May 31, 2022 : ReleaseVersion in XML: 17.40.008 InstalledVersion on system: 
3:02:43 PM Tuesday, May 31, 2022 : LaunchTIPSpiceDlgs()
3:02:43 PM Tuesday, May 31, 2022 : Checking for compnts.dat
12:32:06 PM Monday, October 17, 2022 : parameter count = 1
12:32:06 PM Monday, October 17, 2022 : -wrapper
12:32:06 PM Monday, October 17, 2022 : Module Name: TIPSpice.exe
12:32:06 PM Monday, October 17, 2022 : Server OS = False
12:32:06 PM Monday, October 17, 2022 : Operating system version : 10.0.0.0
12:32:06 PM Monday, October 17, 2022 : Checking for proxy
12:32:06 PM Monday, October 17, 2022 : {
	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
	"LibFirstInstall_LatestVersion": "17.40.006",
	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v1",
	"SoftwareUpdate_Expiry": {
		"Timestamp": "01:15:2099 15:07:19 GMT",
		"RegularMessage": {
			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
			"HyperLink": "license agreement",
			"PostHyperLink": "."
		},
		"ForceMessage": {
			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
			"HyperLink": "license agreement",
			"PostHyperLink": ".  Click Cancel to exit."
		}
	},
	"UTM_Keyword": {
		"TIPSpice_Install": "HQS=pspiceforti",
		"Full_Install": "HQS=pspiceforti"
	},
	"TI_URLs_Version": [
		"17_4_2020_S006"
	]
}
12:32:06 PM Monday, October 17, 2022 : Checking if Licensing URL is accessible
12:32:07 PM Monday, October 17, 2022 : Initializing
12:32:07 PM Monday, October 17, 2022 : Deleting file : C:\Users\uidu9768\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
12:32:07 PM Monday, October 17, 2022 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
12:32:07 PM Monday, October 17, 2022 : Response Content length = 1724
12:32:07 PM Monday, October 17, 2022 : C:\Users\uidu9768\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
12:32:07 PM Monday, October 17, 2022 : Reading Json URL File
12:32:07 PM Monday, October 17, 2022 : setting media download server URL from Json File
12:32:07 PM Monday, October 17, 2022 : Reading Json URL File
12:32:07 PM Monday, October 17, 2022 : setting Dll path from Json File
12:32:07 PM Monday, October 17, 2022 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
12:32:07 PM Monday, October 17, 2022 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
12:32:08 PM Monday, October 17, 2022 : ReleaseVersion in XML: 17.40.008 InstalledVersion on system: 
12:32:08 PM Monday, October 17, 2022 : LaunchTIPSpiceDlgs()
12:32:08 PM Monday, October 17, 2022 : Checking for compnts.dat
12:32:34 PM Monday, October 17, 2022 : error_code cdsVblRegisterInstallation: VblSuccess
12:32:34 PM Monday, October 17, 2022 : error_code cdsVblRequestLicense: VblSuccess
12:32:37 PM Monday, October 17, 2022 : Set Installation and Home Directory()
12:32:37 PM Monday, October 17, 2022 : Setting default Installation directory : C:\Cadence\PSpiceTI
12:32:37 PM Monday, October 17, 2022 : Reading CDS_HOME environment variable
12:32:37 PM Monday, October 17, 2022 : CDS_HOME is not present or is empty. Need to set CDS_HOME.
12:32:37 PM Monday, October 17, 2022 : First time installation. CDS_HOME will be set to default HOME directory.
12:32:37 PM Monday, October 17, 2022 : Checking if CDS_HOME directory exists and whether user has permission to create it.
12:32:37 PM Monday, October 17, 2022 : Creating directory : C:\cds_spb_home
12:32:40 PM Monday, October 17, 2022 : Checking for memory space
12:32:40 PM Monday, October 17, 2022 : Memory space available
12:32:40 PM Monday, October 17, 2022 : Target Dir: C:\Cadence\PSpiceTI
12:32:40 PM Monday, October 17, 2022 : Working Dir: C:\cds_spb_home
12:32:40 PM Monday, October 17, 2022 : Silent ini file created
12:32:43 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data1.cab?tracked=1 Status is OK
12:32:43 PM Monday, October 17, 2022 : Starting download of data1.cab   Attempt no 1 DataSize is 31794544
12:32:43 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/0x0409.ini?tracked=1 Status is OK
12:32:43 PM Monday, October 17, 2022 : Starting download of 0x0409.ini   Attempt no 1 DataSize is 22480
12:32:43 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/0x0409.ini
12:32:43 PM Monday, October 17, 2022 : Completing download of 0x0409.ini
12:32:44 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data1.hdr?tracked=1 Status is OK
12:32:44 PM Monday, October 17, 2022 : Starting download of data1.hdr   Attempt no 1 DataSize is 4999392
12:32:49 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data1.hdr
12:32:49 PM Monday, October 17, 2022 : Completing download of data1.hdr
12:32:50 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data1.cab
12:32:50 PM Monday, October 17, 2022 : Completing download of data1.cab
12:32:51 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data2.cab?tracked=1 Status is OK
12:32:51 PM Monday, October 17, 2022 : Starting download of data2.cab   Attempt no 1 DataSize is 170168320
12:32:53 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/ISSetup.dll?tracked=1 Status is OK
12:32:53 PM Monday, October 17, 2022 : Starting download of ISSetup.dll   Attempt no 1 DataSize is 1637872
12:32:55 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/ISSetup.dll
12:32:55 PM Monday, October 17, 2022 : Completing download of ISSetup.dll
12:32:57 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/layout.bin?tracked=1 Status is OK
12:32:57 PM Monday, October 17, 2022 : Starting download of layout.bin   Attempt no 1 DataSize is 994
12:32:57 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/layout.bin
12:32:57 PM Monday, October 17, 2022 : Completing download of layout.bin
12:33:00 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/pspInstall.pdf Status is OK
12:33:00 PM Monday, October 17, 2022 : Starting download of pspInstall.pdf   Attempt no 1 DataSize is 85357
12:33:00 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/pspInstall.pdf
12:33:00 PM Monday, October 17, 2022 : Completing download of pspInstall.pdf
12:33:01 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/setup.bmp?tracked=1 Status is OK
12:33:01 PM Monday, October 17, 2022 : Starting download of setup.bmp   Attempt no 1 DataSize is 414054
12:33:02 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.bmp
12:33:02 PM Monday, October 17, 2022 : Completing download of setup.bmp
12:33:05 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/setup.ini?tracked=1 Status is OK
12:33:05 PM Monday, October 17, 2022 : Starting download of setup.ini   Attempt no 1 DataSize is 2430
12:33:05 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.ini
12:33:05 PM Monday, October 17, 2022 : Completing download of setup.ini
12:33:08 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/setup.inx?tracked=1 Status is OK
12:33:08 PM Monday, October 17, 2022 : Starting download of setup.inx   Attempt no 1 DataSize is 574598
12:33:08 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.inx
12:33:08 PM Monday, October 17, 2022 : Completing download of setup.inx
12:33:11 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data9.cab?tracked=1 Status is OK
12:33:11 PM Monday, October 17, 2022 : Starting download of data9.cab   Attempt no 1 DataSize is 79773492
12:33:30 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data2.cab
12:33:30 PM Monday, October 17, 2022 : Completing download of data2.cab
12:33:32 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data8.cab?tracked=1 Status is OK
12:33:32 PM Monday, October 17, 2022 : Starting download of data8.cab   Attempt no 1 DataSize is 209715200
12:33:44 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data9.cab
12:33:44 PM Monday, October 17, 2022 : Completing download of data9.cab
12:33:46 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data7.cab?tracked=1 Status is OK
12:33:46 PM Monday, October 17, 2022 : Starting download of data7.cab   Attempt no 1 DataSize is 209715200
12:34:51 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data7.cab
12:34:52 PM Monday, October 17, 2022 : Completing download of data7.cab
12:34:55 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data6.cab?tracked=1 Status is OK
12:34:55 PM Monday, October 17, 2022 : Starting download of data6.cab   Attempt no 1 DataSize is 209715200
12:35:05 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data8.cab
12:35:05 PM Monday, October 17, 2022 : Completing download of data8.cab
12:35:07 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data5.cab?tracked=1 Status is OK
12:35:07 PM Monday, October 17, 2022 : Starting download of data5.cab   Attempt no 1 DataSize is 209715200
12:35:52 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data6.cab
12:35:52 PM Monday, October 17, 2022 : Completing download of data6.cab
12:35:54 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data4.cab?tracked=1 Status is OK
12:35:54 PM Monday, October 17, 2022 : Starting download of data4.cab   Attempt no 1 DataSize is 209715200
12:36:50 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data5.cab
12:36:50 PM Monday, October 17, 2022 : Completing download of data5.cab
12:36:50 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data4.cab
12:36:51 PM Monday, October 17, 2022 : Completing download of data4.cab
12:36:53 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/data3.cab?tracked=1 Status is OK
12:36:53 PM Monday, October 17, 2022 : Starting download of data3.cab   Attempt no 1 DataSize is 209715200
12:36:54 PM Monday, October 17, 2022 : https://downloads.ti.com/pspice/esd/installer/software/installsetup.exe?tracked=1 Status is OK
12:36:54 PM Monday, October 17, 2022 : Starting download of installsetup.exe   Attempt no 1 DataSize is 954864
12:36:55 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/installsetup.exe
12:36:55 PM Monday, October 17, 2022 : Completing download of installsetup.exe
12:38:26 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data3.cab
12:38:27 PM Monday, October 17, 2022 : Completing download of data3.cab
12:38:27 PM Monday, October 17, 2022 : 1774530 1774530
12:38:27 PM Monday, October 17, 2022 : Setup exe path: C:\Cadence\PSpiceTI\PSpiceTI/software/\installsetup.exe
12:38:27 PM Monday, October 17, 2022 : Allegro Installation Start pid: 24176
12:38:34 PM Monday, October 17, 2022 : NumberOfComponentsToBeInstalled = 39824
12:38:34 PM Monday, October 17, 2022 : Updated NumberOfComponentsToBeInstalled = 40625.23
12:38:34 PM Monday, October 17, 2022 : Updated NumberOfComponentsInstalled = 399
12:44:24 PM Monday, October 17, 2022 : Feature transfer complete..disabling close button
12:44:25 PM Monday, October 17, 2022 : Installing: Runtime packages and redistributables
12:44:49 PM Monday, October 17, 2022 : Installing: Configuring documentation
12:44:51 PM Monday, October 17, 2022 : Installing: Configuring file associations
12:44:54 PM Monday, October 17, 2022 : Installing: Setting permissions for files and folders
12:45:07 PM Monday, October 17, 2022 : Installing: Creating Registries
12:45:07 PM Monday, October 17, 2022 : Installing: SQL Lite ODBC Driver
12:45:09 PM Monday, October 17, 2022 : Installing: Finishing Installation
12:45:26 PM Monday, October 17, 2022 : Running Library Configuration Executable
12:45:26 PM Monday, October 17, 2022 : Starting process: C:\Cadence\PSpiceTI\tools\bin\orLibraryDownLoad.exe with argument: -mode full_install
1:03:24 PM Monday, October 17, 2022 : Exiting Installation Installing Dialog
1:03:24 PM Monday, October 17, 2022 : An exception occured which is causing the program to close.
1:03:24 PM Monday, October 17, 2022 : Details of exception are : Not enough quota is available to process this command
1:03:24 PM Monday, October 17, 2022 : Stack Trace for the exception is    at MS.Win32.ManagedWndProcTracker.HookUpDefWindowProc(IntPtr hwnd)
   at MS.Win32.ManagedWndProcTracker.OnAppDomainProcessExit()
   at MS.Internal.ShutDownListener.HandleShutDown(Object sender, EventArgs e)
1:03:24 PM Monday, October 17, 2022 : Message: An error occurred and PSpice for TI needs to close.
Refer to cdsPspiceTIlog.txt at C:\Users\uidu9768\AppData\Roaming\Cadence\PspiceTIInstall for error details.
1:03:46 PM Monday, October 17, 2022 : parameter count = 1
1:03:46 PM Monday, October 17, 2022 : -wrapper
1:03:46 PM Monday, October 17, 2022 : Module Name: TIPSpice.exe
1:03:46 PM Monday, October 17, 2022 : Server OS = False
1:03:46 PM Monday, October 17, 2022 : Operating system version : 10.0.0.0
1:03:46 PM Monday, October 17, 2022 : Checking for proxy
1:03:47 PM Monday, October 17, 2022 : {
	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
	"LibFirstInstall_LatestVersion": "17.40.006",
	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v1",
	"SoftwareUpdate_Expiry": {
		"Timestamp": "01:15:2099 15:07:19 GMT",
		"RegularMessage": {
			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
			"HyperLink": "license agreement",
			"PostHyperLink": "."
		},
		"ForceMessage": {
			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
			"HyperLink": "license agreement",
			"PostHyperLink": ".  Click Cancel to exit."
		}
	},
	"UTM_Keyword": {
		"TIPSpice_Install": "HQS=pspiceforti",
		"Full_Install": "HQS=pspiceforti"
	},
	"TI_URLs_Version": [
		"17_4_2020_S006"
	]
}
1:03:47 PM Monday, October 17, 2022 : Checking if Licensing URL is accessible
1:03:48 PM Monday, October 17, 2022 : Initializing
1:03:48 PM Monday, October 17, 2022 : Deleting file : C:\Users\uidu9768\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
1:03:48 PM Monday, October 17, 2022 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
1:03:48 PM Monday, October 17, 2022 : Response Content length = 1724
1:03:48 PM Monday, October 17, 2022 : C:\Users\uidu9768\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1724
1:03:48 PM Monday, October 17, 2022 : Reading Json URL File
1:03:48 PM Monday, October 17, 2022 : setting media download server URL from Json File
1:03:48 PM Monday, October 17, 2022 : Reading Json URL File
1:03:48 PM Monday, October 17, 2022 : setting Dll path from Json File
1:03:48 PM Monday, October 17, 2022 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
1:03:48 PM Monday, October 17, 2022 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
1:03:49 PM Monday, October 17, 2022 : ReleaseVersion in XML: 17.40.008 InstalledVersion on system: 17.40.008
1:03:49 PM Monday, October 17, 2022 : Repair mode
1:03:49 PM Monday, October 17, 2022 : Check if CDS_HOME is set
1:03:49 PM Monday, October 17, 2022 : Product is already installed. Current value of CDS_HOME = C:\cds_spb_home
1:03:49 PM Monday, October 17, 2022 : ReleaseVersion in XML: 17.40.008 InstalledVersion on system: 17.40.008
1:03:49 PM Monday, October 17, 2022 : LaunchTIPSpiceDlgs()
1:03:49 PM Monday, October 17, 2022 : Checking for compnts.dat
1:04:11 PM Monday, October 17, 2022 : error_code cdsVblRegisterInstallation: VblSuccess
1:04:11 PM Monday, October 17, 2022 : error_code cdsVblRequestLicense: VblSuccess
1:04:13 PM Monday, October 17, 2022 : Set Installation and Home Directory()
1:04:17 PM Monday, October 17, 2022 : Checking for memory space
1:04:17 PM Monday, October 17, 2022 : Memory space available
1:04:17 PM Monday, October 17, 2022 : Target Dir: C:\Cadence\PSpiceTI
1:04:17 PM Monday, October 17, 2022 : Working Dir: C:\cds_spb_home
1:04:17 PM Monday, October 17, 2022 : Silent ini file created
1:04:18 PM Monday, October 17, 2022 : Skipping download of 0x0409.ini DataSize is 22480
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/0x0409.ini
1:04:18 PM Monday, October 17, 2022 : Skipping download of data1.hdr DataSize is 4999392
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data1.hdr
1:04:18 PM Monday, October 17, 2022 : Skipping download of data1.cab DataSize is 31794544
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data1.cab
1:04:18 PM Monday, October 17, 2022 : Skipping download of ISSetup.dll DataSize is 1637872
1:04:18 PM Monday, October 17, 2022 : Skipping download of layout.bin DataSize is 994
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/ISSetup.dll
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/layout.bin
1:04:18 PM Monday, October 17, 2022 : Skipping download of pspInstall.pdf DataSize is 85357
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/pspInstall.pdf
1:04:18 PM Monday, October 17, 2022 : Skipping download of setup.bmp DataSize is 414054
1:04:18 PM Monday, October 17, 2022 : Skipping download of setup.ini DataSize is 2430
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.bmp
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.ini
1:04:18 PM Monday, October 17, 2022 : Skipping download of setup.inx DataSize is 574598
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.inx
1:04:18 PM Monday, October 17, 2022 : Skipping download of data9.cab DataSize is 79773492
1:04:18 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data9.cab
1:04:19 PM Monday, October 17, 2022 : Skipping download of data2.cab DataSize is 170168320
1:04:19 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data2.cab
1:04:19 PM Monday, October 17, 2022 : Skipping download of data8.cab DataSize is 209715200
1:04:19 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data8.cab
1:04:20 PM Monday, October 17, 2022 : Skipping download of data7.cab DataSize is 209715200
1:04:20 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data7.cab
1:04:20 PM Monday, October 17, 2022 : Skipping download of data6.cab DataSize is 209715200
1:04:20 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data6.cab
1:04:21 PM Monday, October 17, 2022 : Skipping download of data5.cab DataSize is 209715200
1:04:21 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data5.cab
1:04:21 PM Monday, October 17, 2022 : Skipping download of data4.cab DataSize is 209715200
1:04:21 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data4.cab
1:04:21 PM Monday, October 17, 2022 : Skipping download of installsetup.exe DataSize is 954864
1:04:21 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/installsetup.exe
1:04:22 PM Monday, October 17, 2022 : 2103004 2103004
1:04:22 PM Monday, October 17, 2022 : Setup exe path: C:\Cadence\PSpiceTI\PSpiceTI/software/\installsetup.exe
1:04:22 PM Monday, October 17, 2022 : Skipping download of data3.cab DataSize is 209715200
1:04:22 PM Monday, October 17, 2022 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/data3.cab
1:04:22 PM Monday, October 17, 2022 : Allegro Installation Start pid: 15452
1:04:30 PM Monday, October 17, 2022 : NumberOfComponentsToBeInstalled = 39824
1:04:30 PM Monday, October 17, 2022 : Updated NumberOfComponentsToBeInstalled = 40625.23
1:04:30 PM Monday, October 17, 2022 : Updated NumberOfComponentsInstalled = 399
1:13:16 PM Monday, October 17, 2022 : Feature transfer complete..disabling close button
1:13:16 PM Monday, October 17, 2022 : Installing: Runtime packages and redistributables
1:13:49 PM Monday, October 17, 2022 : Installing: Configuring documentation
1:13:53 PM Monday, October 17, 2022 : Installing: Configuring file associations
1:14:07 PM Monday, October 17, 2022 : Installing: Setting permissions for files and folders
1:15:06 PM Monday, October 17, 2022 : Installing: Creating Registries
1:15:06 PM Monday, October 17, 2022 : Installing: SQL Lite ODBC Driver
1:15:10 PM Monday, October 17, 2022 : Installing: Finishing Installation
1:15:30 PM Monday, October 17, 2022 : Running Library Configuration Executable
1:15:30 PM Monday, October 17, 2022 : Starting process: C:\Cadence\PSpiceTI\tools\bin\orLibraryDownLoad.exe with argument: -mode full_install
1:15:31 PM Monday, October 17, 2022 : orLibraryDownLoad.exe returned : -1
1:15:31 PM Monday, October 17, 2022 : Installation has completed but libraries could not be configured
1:15:31 PM Monday, October 17, 2022 : Downloading License file
1:15:32 PM Monday, October 17, 2022 : error_code cdsVblDownloadLicense: VblSuccess
1:15:32 PM Monday, October 17, 2022 : Downloading License file finish
1:15:32 PM Monday, October 17, 2022 : Removing generic credentials.
1:15:32 PM Monday, October 17, 2022 : PrepareUninstallation
1:15:32 PM Monday, October 17, 2022 : strLocalPath: C:\Users\uidu9768\AppData\Roaming\Cadence\PSpiceTIInstall\TIPSpice.exe
1:15:32 PM Monday, October 17, 2022 : strLocalConfigPath: C:\Users\uidu9768\AppData\Roaming\Cadence\PSpiceTIInstall\TIPSpice.exe.config
1:15:32 PM Monday, October 17, 2022 : strCachedLocForFV174Installer: "C:\Users\uidu9768\AppData\Roaming\InstallShield Installation Information\{A74FAFD7-6510-4067-95FD-1F90BEF78B8F}\Uninstall.exe" -runfromtemp -l0x0409  Uninstall -removeonly
1:15:32 PM Monday, October 17, 2022 : ClearRunOnceIfNotNeeded()
1:15:32 PM Monday, October 17, 2022 : installSetupValue = 
1:38:40 PM Monday, October 17, 2022 : Deleting installation files

    I installed it in C drive (C:\Users\uidu9768\AppData\Roaming\Cadence\PSpiceTIInstall)

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Thanks so much! Please give me a few days and I will let you know the response from Cadence.

  • 0 in reply to Jackie Horn
    TI__Expert 5880 points

    Hi Fausto,

    Do you also have Cadence SPB/OrCAD installed on your computer? Did you install with an old copy of the installation file?

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 90 points

    Hi Jackie

    I have PSPICE installed, not sure if it is what you mean.

    Did you install with an old copy of the installation file?

    A: I requested the SW and I received an email with instructions:

       <Image removed>

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Hi Fausto,

    Please uninstall PSpice for TI. Please re-submit your request for PSpice for TI (https://www.ti.com/tool/PSPICE-FOR-TI). You will receive another email with a new access key and a new download link. 

    Please do not share your access key with anyone.

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 90 points

    Hi Jackie

    Done, waiting for the email.

  • 0 in reply to Fausto Garcia
    Prodigy 90 points

    Hello Jackie

      Same result, I installed it again , same error when launch it.

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Hi Fausto,

    Cadence has recommended for you to set an environment variable and collect a log file. Please take the following steps:

    1. Search in the Start menu for “Edit Environment Variables for Your Account”
    2. In the Environment Variables window, click “New…” under the User variables section. This will open a New User Variable window
    3. New variable name:   CDS_LIC_QA_TesT
      New variable value:   C:\Cadence\qalog.txt
    4. Retry the installation. It will likely still fail.
    5. Please collect the file C:\Cadence\qalog.txt and share it with me. This will provide additional error information that I will share with Cadence. 

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 90 points

    Hi Jackie

    Here you are 

    <file removed> 

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Hi Fausto,

    Thank you! I will let you know the response from Cadence.

    Jackie

  • 0 in reply to Jackie Horn
    Prodigy 90 points

    Hello Jackie

      Just to know any news about this topic.

    Tks.

  • 0 in reply to Fausto Garcia
    TI__Expert 5880 points

    Hi Fausto,

    I do not have any update on this topic at the present time. The PSpice team at Cadence is based in India, and many people are out of office right now for the holidays in India. I will send them reminders in the meantime, but please allow some patience for delayed responses. 

    Thank you,

    Jackie

  • 0 in reply to Jackie Horn
    TI__Expert 5880 points

    Hi Fausto,

    Are you still experiencing this problem? Cadence has thoroughly looked into the issue but they were not able to determine the cause of the problem. They would like to meet with you if possible. I will send you a private message on E2E in order to exchange contact info.

    Thank you,

    Jackie