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PSPICE-FOR-TI: Import 3rd party error

Part Number: PSPICE-FOR-TI

Hello Team,

My customer followed the FAQ but still has the encountered issue. Can you help us on this?

i am using Pspice or TI and i am running into a issue in simulations when i try to import a new part. Yes that X_U1 is AD620 opamp pscpice model. I imported it to spice and created an OBL file. i feel like i am missing a step in the importing process ; let me know if you find something.