My user authentication for Psice simulation fails with "access key entered is not in the expected fomat". I think I have a Password complies with your guidelines. What is wrong?
Thank you for your help
Markus
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My user authentication for Psice simulation fails with "access key entered is not in the expected fomat". I think I have a Password complies with your guidelines. What is wrong?
Thank you for your help
Markus
Hi Markus,
Can you confirm that the key arrived in an email?
Did you copy from the email? Sometimes if you do, the copy grabs an extra space.
Regards,
David
Hi Markus,
I just got back from vacation and am following up. Were you able to get past this problem with expected format?
David
Hi Markus,
As I haven't heard back, I'll assume that no news is good new and close this.
If that's not correct, you should be able to re-open.
David