When I try to sign in and download this tool, the internal error happens. This is my first PC to download this. How can I fix this error and continue?
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When I try to sign in and download this tool, the internal error happens. This is my first PC to download this. How can I fix this error and continue?
Hi Rongbo,
The following link will provide you with details on how to get PSpice for TI.
Sometimes updating your personal information through the PSpice for TI page doesn't work. Please make sure that your information is updated on your profile including shipping address.
Let me know if this solves your issue,
David
Hi David,
I have gotten access key but the problem has not been solved. Before I asking ,I have try it for several times, but the issue is still here.
Rongbo
Hi Rongbo,
Can you provide me with the following:
Please share your installation log. You can follow the instructions here: https://e2e.ti.com/support/tools/simulation-hardware-system-design-tools-group/sim-hw-system-design/f/simulation-hardware-system-design-tools-forum/988722/faq-pspice-for-ti-what-information-is-needed-for-troubleshooting
Thanks,
David
Rongbo,
Are you still having this access issue? Usually copy-pasting the key is sufficient. You can verify that there aren't any extra characters/spaces by showing the Access Key and comparing to what was sent in the email.
David