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PSPICE-FOR-TI: Too many machines try to attempt using same access key

Hi,

Please help to remove my PSpice login from all other machines except 20547-441084.

Regards

Akhil

  • Hello Akhil,

    I will submit this request. It may not be completed until next week.

    David

  • Hi Akhil,

    This appears to be a duplicate of a post that Jejomar submitted 2 days ago. I'll close this as the old machines (except 20547-441084) have now been disabled.

    David

  • Hi David,

    Thank you for the support!

    Still I am not able to install PSpice for TI in my new laptop.

    Showing that "An internal error occurred. Please go to http;//e2e.ti.com for further assistance. (-1)"

    Akhil

  • Hi David,

    I will follow-up with Jejomar.

    Akhil

  • Please make sure that you have Visual C++ installed.

    Can you share the install log?

    You should be able to find it here:

    You can find that at C:\Users\<your user profile>\AppData\Roaming\Cadence\PSpiceTIInstall

    File name: cdsPspiceTIlog.txt

    David

  • Hi Akhil,

    We're getting a lot of these reports right now. Looking into it.

    David

  • Hi Dave,

    Please see the log file.

     

    12:11:19 11 December 2023 : parameter count = 1
    12:11:19 11 December 2023 : -wrapper
    12:11:21 11 December 2023 : Module Name: TIPSpice.exe
    12:11:21 11 December 2023 : Server OS = False
    12:11:22 11 December 2023 : Operating system version : 10.0.0.0
    12:11:22 11 December 2023 : Checking for proxy
    12:11:23 11 December 2023 : {
    	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
    	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
    	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
    	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
    	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
    	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
    	"LibFirstInstall_LatestVersion": "17.40.009",
    	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
    	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
    	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
    	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v1",
    	"SoftwareUpdate_Expiry": {
    		"Timestamp": "01:15:2099 15:07:19 GMT",
    		"RegularMessage": {
    			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
    			"HyperLink": "license agreement",
    			"PostHyperLink": "."
    		},
    		"ForceMessage": {
    			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
    			"HyperLink": "license agreement",
    			"PostHyperLink": ".  Click Cancel to exit."
    		}
    	},
    	"UTM_Keyword": {
    		"TIPSpice_Install": "HQS=pspiceforti",
    		"Full_Install": "HQS=pspiceforti"
    	},
    	"TI_URLs_Version": [
    		"17_4_2020_S006",
    		"17_4_2020_S009"
    	]
    }
    12:11:23 11 December 2023 : Checking if Licensing URL is accessible
    12:11:25 11 December 2023 : Initializing
    12:11:25 11 December 2023 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
    12:11:25 11 December 2023 : Response Content length = 1745
    12:11:25 11 December 2023 : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1745
    12:11:25 11 December 2023 : Reading Json URL File
    12:11:25 11 December 2023 : setting media download server URL from Json File
    12:11:25 11 December 2023 : Reading Json URL File
    12:11:25 11 December 2023 : setting Dll path from Json File
    12:11:25 11 December 2023 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
    12:11:25 11 December 2023 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    12:11:27 11 December 2023 : ReleaseVersion in XML: 17.40.009 InstalledVersion on system: 
    12:11:27 11 December 2023 : LaunchTIPSpiceDlgs()
    12:11:27 11 December 2023 : Checking for compnts.dat
    12:11:58 11 December 2023 : error_code cdsVblRegisterInstallation: -9
    12:11:58 11 December 2023 : strErrorMsgDesc: Too many machines attempting to connect with the same access key. Please go to http://e2e.ti.com for further assistance.
    12:11:58 11 December 2023 : strErrorMsgDesc: Too many machines attempting to connect with the same access key. Please go to http://e2e.ti.com for further assistance.
    14:53:08 11 December 2023 : error_code cdsVblRegisterInstallation: -9
    14:53:08 11 December 2023 : strErrorMsgDesc: Too many machines attempting to connect with the same access key. Please go to http://e2e.ti.com for further assistance.
    14:53:08 11 December 2023 : strErrorMsgDesc: Too many machines attempting to connect with the same access key. Please go to http://e2e.ti.com for further assistance.
    14:52:35 14 December 2023 : parameter count = 1
    14:52:35 14 December 2023 : -wrapper
    14:52:36 14 December 2023 : Module Name: TIPSpice.exe
    14:52:36 14 December 2023 : Server OS = False
    14:52:36 14 December 2023 : Operating system version : 10.0.0.0
    14:52:36 14 December 2023 : Checking for proxy
    14:52:37 14 December 2023 : {
    	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
    	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
    	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
    	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
    	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
    	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
    	"LibFirstInstall_LatestVersion": "23.10.001",
    	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
    	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
    	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
    	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v2",
    	"SoftwareUpdate_Expiry": {
    		"Timestamp": "01:15:2099 15:07:19 GMT",
    		"RegularMessage": {
    			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
    			"HyperLink": "license agreement",
    			"PostHyperLink": "."
    		},
    		"ForceMessage": {
    			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
    			"HyperLink": "license agreement",
    			"PostHyperLink": ".  Click Cancel to exit."
    		}
    	},
    	"UTM_Keyword": {
    		"TIPSpice_Install": "HQS=pspiceforti",
    		"Full_Install": "HQS=pspiceforti"
    	},
    	"TI_URLs_Version": [
    		"17_4_2020_S006",
    		"17_4_2020_S009",
    		"23_1_2024_P001"
    	]
    }
    14:52:37 14 December 2023 : Checking if Licensing URL is accessible
    14:52:38 14 December 2023 : Initializing
    14:52:38 14 December 2023 : Deleting file : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    14:52:38 14 December 2023 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
    14:52:38 14 December 2023 : Response Content length = 1766
    14:52:38 14 December 2023 : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1766
    14:52:38 14 December 2023 : Reading Json URL File
    14:52:38 14 December 2023 : setting media download server URL from Json File
    14:52:38 14 December 2023 : Reading Json URL File
    14:52:38 14 December 2023 : setting Dll path from Json File
    14:52:38 14 December 2023 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v2
    14:52:38 14 December 2023 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    14:52:40 14 December 2023 : ReleaseVersion in XML: 17.40.009 InstalledVersion on system: 
    14:52:40 14 December 2023 : LaunchTIPSpiceDlgs()
    14:52:40 14 December 2023 : Checking for compnts.dat
    14:53:29 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:53:29 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:53:29 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:53:41 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:53:41 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:53:41 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:54:03 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:54:03 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:54:03 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:54:28 14 December 2023 : parameter count = 1
    14:54:28 14 December 2023 : -wrapper
    14:54:29 14 December 2023 : Module Name: TIPSpice.exe
    14:54:29 14 December 2023 : Server OS = False
    14:54:29 14 December 2023 : Operating system version : 10.0.0.0
    14:54:29 14 December 2023 : Checking for proxy
    14:54:29 14 December 2023 : {
    	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
    	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
    	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
    	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
    	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
    	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
    	"LibFirstInstall_LatestVersion": "23.10.001",
    	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
    	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
    	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
    	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v2",
    	"SoftwareUpdate_Expiry": {
    		"Timestamp": "01:15:2099 15:07:19 GMT",
    		"RegularMessage": {
    			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
    			"HyperLink": "license agreement",
    			"PostHyperLink": "."
    		},
    		"ForceMessage": {
    			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
    			"HyperLink": "license agreement",
    			"PostHyperLink": ".  Click Cancel to exit."
    		}
    	},
    	"UTM_Keyword": {
    		"TIPSpice_Install": "HQS=pspiceforti",
    		"Full_Install": "HQS=pspiceforti"
    	},
    	"TI_URLs_Version": [
    		"17_4_2020_S006",
    		"17_4_2020_S009",
    		"23_1_2024_P001"
    	]
    }
    14:54:29 14 December 2023 : Checking if Licensing URL is accessible
    14:54:30 14 December 2023 : Initializing
    14:54:30 14 December 2023 : Deleting file : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    14:54:30 14 December 2023 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
    14:54:30 14 December 2023 : Response Content length = 1766
    14:54:30 14 December 2023 : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1766
    14:54:30 14 December 2023 : Reading Json URL File
    14:54:30 14 December 2023 : setting media download server URL from Json File
    14:54:30 14 December 2023 : Reading Json URL File
    14:54:30 14 December 2023 : setting Dll path from Json File
    14:54:30 14 December 2023 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v2
    14:54:30 14 December 2023 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    14:54:33 14 December 2023 : ReleaseVersion in XML: 17.40.009 InstalledVersion on system: 
    14:54:33 14 December 2023 : LaunchTIPSpiceDlgs()
    14:54:33 14 December 2023 : Checking for compnts.dat
    14:55:15 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:55:15 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:55:15 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:04 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:58:04 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:04 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:15 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:58:15 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:15 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:16 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:58:16 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:16 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:18 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:58:18 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:18 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:33 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:58:33 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:33 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:34 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    14:58:34 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    14:58:34 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    15:05:24 14 December 2023 : parameter count = 1
    15:05:24 14 December 2023 : -wrapper
    15:05:24 14 December 2023 : Module Name: TIPSpice.exe
    15:05:24 14 December 2023 : Server OS = False
    15:05:24 14 December 2023 : Operating system version : 10.0.0.0
    15:05:24 14 December 2023 : Checking for proxy
    15:05:25 14 December 2023 : {
    	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
    	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
    	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
    	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
    	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
    	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
    	"LibFirstInstall_LatestVersion": "23.10.001",
    	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
    	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
    	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
    	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v2",
    	"SoftwareUpdate_Expiry": {
    		"Timestamp": "01:15:2099 15:07:19 GMT",
    		"RegularMessage": {
    			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
    			"HyperLink": "license agreement",
    			"PostHyperLink": "."
    		},
    		"ForceMessage": {
    			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
    			"HyperLink": "license agreement",
    			"PostHyperLink": ".  Click Cancel to exit."
    		}
    	},
    	"UTM_Keyword": {
    		"TIPSpice_Install": "HQS=pspiceforti",
    		"Full_Install": "HQS=pspiceforti"
    	},
    	"TI_URLs_Version": [
    		"17_4_2020_S006",
    		"17_4_2020_S009",
    		"23_1_2024_P001"
    	]
    }
    15:05:25 14 December 2023 : Checking if Licensing URL is accessible
    15:05:26 14 December 2023 : Initializing
    15:05:26 14 December 2023 : Deleting file : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    15:05:26 14 December 2023 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
    15:05:26 14 December 2023 : Response Content length = 1766
    15:05:26 14 December 2023 : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1766
    15:05:26 14 December 2023 : Reading Json URL File
    15:05:26 14 December 2023 : setting media download server URL from Json File
    15:05:26 14 December 2023 : Reading Json URL File
    15:05:26 14 December 2023 : setting Dll path from Json File
    15:05:26 14 December 2023 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v2
    15:05:26 14 December 2023 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    15:05:29 14 December 2023 : ReleaseVersion in XML: 17.40.009 InstalledVersion on system: 
    15:05:29 14 December 2023 : LaunchTIPSpiceDlgs()
    15:05:29 14 December 2023 : Checking for compnts.dat
    15:05:50 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    15:05:50 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    15:05:50 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:41:49 14 December 2023 : parameter count = 1
    16:41:49 14 December 2023 : -wrapper
    16:41:49 14 December 2023 : Module Name: TIPSpice.exe
    16:41:49 14 December 2023 : Server OS = False
    16:41:50 14 December 2023 : Operating system version : 10.0.0.0
    16:41:50 14 December 2023 : Checking for proxy
    16:41:50 14 December 2023 : {
    	"LibUpdate_DeltaZip": "https://software-dl.ti.com/pspice/esd/models/library/delta.zip",
    	"LibUpdate_VersionTxt": "https://software-dl.ti.com/pspice/esd/models/library/Pspice_Lib_Version.txt",
    	"LibUpdate_UpdateDelta": "https://software-dl.ti.com/pspice/esd/models/library/UpdateDelta.json",
    	"LibUpdate_UpdateConfig": "https://software-dl.ti.com/pspice/esd/models/library/UpdateConfigure.json",
    	"LibUpdate_LibMetadata": "https://software-dl.ti.com/pspice/esd/models/library/library.json",
    	"LibFirstInstall_LibraryZip": "https://software-dl.ti.com/pspice/esd/models/library/library.zip",
    	"LibFirstInstall_LatestVersion": "23.10.001",
    	"Installer_DownloadXML": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpiceForTIXML.xml",
    	"Installer_BasePath": "https://software-dl.ti.com/pspice/esd/installer",
    	"Installer_DownloadSetup": "https://software-dl.ti.com/pspice/esd/installer/setup/PSpice-For-TI_setup.exe",
    	"Licensing_URL": "https://cdsplicwc.cadence.com/chws/b2c/v2",
    	"SoftwareUpdate_Expiry": {
    		"Timestamp": "01:15:2099 15:07:19 GMT",
    		"RegularMessage": {
    			"PreHyperLink": "A new software update is available. Click Install to start the download. By installing the update, you accept the ",
    			"HyperLink": "license agreement",
    			"PostHyperLink": "."
    		},
    		"ForceMessage": {
    			"PreHyperLink": "Latest updates must be installed to run the software. Click Install to start the download. By installing the update, you accept the",
    			"HyperLink": "license agreement",
    			"PostHyperLink": ".  Click Cancel to exit."
    		}
    	},
    	"UTM_Keyword": {
    		"TIPSpice_Install": "HQS=pspiceforti",
    		"Full_Install": "HQS=pspiceforti"
    	},
    	"TI_URLs_Version": [
    		"17_4_2020_S006",
    		"17_4_2020_S009",
    		"23_1_2024_P001"
    	]
    }
    16:41:50 14 December 2023 : Checking if Licensing URL is accessible
    16:41:51 14 December 2023 : Initializing
    16:41:51 14 December 2023 : Deleting file : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt
    16:41:51 14 December 2023 : Downloading URLs file from : https://pcb.cadence.com/startPages/PSpiceTI_data/TI_URLs.txt
    16:41:51 14 December 2023 : Response Content length = 1766
    16:41:51 14 December 2023 : C:\Users\akhiaravinda\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1766
    16:41:51 14 December 2023 : Reading Json URL File
    16:41:51 14 December 2023 : setting media download server URL from Json File
    16:41:51 14 December 2023 : Reading Json URL File
    16:41:51 14 December 2023 : setting Dll path from Json File
    16:41:51 14 December 2023 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v2
    16:41:51 14 December 2023 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
    16:41:52 14 December 2023 : ReleaseVersion in XML: 17.40.009 InstalledVersion on system: 
    16:41:52 14 December 2023 : LaunchTIPSpiceDlgs()
    16:41:52 14 December 2023 : Checking for compnts.dat
    16:42:08 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:42:08 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:42:08 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:42:37 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:42:37 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:42:37 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:51:40 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:51:40 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:51:40 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:11 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:54:11 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:11 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:12 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:54:12 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:12 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:13 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:54:13 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:13 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:14 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:54:14 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:14 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:14 14 December 2023 : error_code cdsVblRegisterInstallation: VblInternalError
    16:54:14 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)
    16:54:14 14 December 2023 : strErrorMsgDesc: An Internal error occurred. Please go to http://e2e.ti.com for further assistance. (-1)

    I am trying to install PSpice for TI in laptop with Widows 11.

    Regards,

    Akhil

  • Thanks Akhil. I'll let you know when we've got this fixed.

    David

  • Thank you David!

  • Hi Akhil,

    Can you try again. Some people are now reporting success in downloading the file. I need to find out if it's fixed, or some weird intermittent problem.

    Thanks,

    David

  • Hi David,

    The issue is now resolved, and I have successfully installed the tool on my laptop. Thank you so much for your support!

    Regards,

    Akhil