How do I fix this issue and use the software? I will attach an image of my error.

This thread has been locked.
If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
How do I fix this issue and use the software? I will attach an image of my error.

Hi Pablo,
We are working on this problem. It is affecting many users. I'll let you know when this has been fixed.
David