Unable to log in from PPC3

I have the same issue, new PPC3 user, first time install.  During install I saw a "version mismatch" error.

Hi Ethan and Andrew,

A new version of PPC3 was released on Jan 2nd. Can you both try deleting whatever you have installed currently and reinstall from ti.com?

Also take note of any errors that occur during the install, and if possible install on a public network. It's common for workplace network security to interrupt the install and cause issues.

Thanks,
Jeff McPherson

Hi Jeff.  I downloaded it just this morning for the first time, but will re-download and try it again.  I am on my home network with no VPN, but my laptop does have some corporate firewall and virus protection.  It was version 3.2.2, build 317, installed and run as administrator.

Hi Jeff.  Doing the install again I get this error, as I have also had the last two times I tried with the installer I downloaded earlier today (which I downloaded again a few moments ago).  I believe this is the source of the issue for me.  Retry simply gets the same error again, so I choose ignore to continue.

Hi Andrew,

The MCR error is pretty common. Most of the time we see it get caught in network security. Glad to hear that 3.2.1 is working for you.

Best regards,
Jeff McPherson

Hi Andrew, Do you know where I can get the web installer for 3.2.1?

I am also having the same issue. The installer is certainly downloading something, but I'm getting the version mismatch issue. Is this a component that I can manually download, maybe from the Matlab website?

Hi everyone,

I tried downloading the new installer myself but didn't get any errors. I'm forwarding this thread to our PPC3 dev team to let them know. If someone can share a full log of the version mismatch error, that'd be appreciated.

Thanks,
Jeff McPherson