PSPICE-FOR-TI: Too many machines attempting to connect with the same access key

I'll submit to have the installs disabled after I check in with JC. 

So the first 3 messages, which provided the access key should install fine. However, since this will come up if they every try again, let's go ahead and clear out the installs. I'll let you know when that is done.

David

Hi David,

Yes, the customer tried to install every time. Could you help clear out the installs.

Thanks,

Amy

I submitted it yesterday

Hi Amy,

Cadence reports that there is no user registered with the email address listed above (2975257421@qq.cm)

Please have them confirm the email address used to register for PSpice.

If you can share their account name in the Notes, I can check locally as well.

David

Hi David,

It's 2975257421@qq.com. The customer wrote less of an O and I copied it directly, which should be the reason here.

Thanks,

Amy

Thanks. I'll update record.