Part Number: DRV3946-Q1EVM-DESIGN
Hello,
We recieved a evaluation board and intended to use it to control a contactor. I have 2 questions.
- Does the board automatically have flashed software or do we need to flash it ourselves?c
- When we connected the board to the GUI and to a 12V power supply to control a contactor on the output ports, we were able to see the GUi and the device communication but when we enabled the Driver and Output 1 the contactor did not close. We have been trying to troubleshoot this issue, originally we thought it was the software but after looking at the user guide it is not clear if it is software or hardware. There are many headers and jumpers along with the GUI having many options for resistance, KHz, ect. I was hoping you could help us with the trouble shooting process.
If the board was not already flashed then that may be the issue for the GUI. If it was then we need to take a further step into troubleshooting and determine the cause for the signal not being sent correctly. We did use an ocilliscope to see if the voltage was being outputed and it was indeed showing but with no current.
Hopefully you can help,
Thank you.






