This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

BQ79600EVM: BQ79600EVMs is not working

Part Number: BQ79600EVM
Other Parts Discussed in Thread: USB2ANY

Hello,

We have a defective unit of BQ79600EVM-030.
For your reference TI order number: T06412996.
Please see the defect details below and advise on RMA.

Thanks


Issue found: we connect to the board using a connector called USB2Any (also TI's product). As soon as the USB2Any gets connected to it, nFAULT LED is triggered. 

 

Then when supplying power to it (5V or 12V), the nFAULT LED shuts down but when receiving the Wake Up ping, the board is not able to be awaken (indicated by another LED).

 

We tried verifying if the there was an issue with the set-up we are currently using, but when connecting the other ones we have to the same hardware, they work as expected.

 

(The nFAULT is not immediately triggered and we are able to wake the device up).

 

We also varied the placements of the jumpers to explore different configurations available, but the behavior persisted and there is no clear damage to the board as far as I could see.

 

Let me know if you need any more information.