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Updating TINA-TI9

Burkhard Gummin
Prodigy 10 points

Other Parts Discussed in Thread: TINA-TI

Hello,

I wanted to update my TIN-TI9,

the newest version is installed,

after spressing the update buttom,  a window shows the information what will be updated,

pressing ok an error-message appeares : Error extracting archive C:\User\BG\AppData\Local\DesignSoft\Update\......,

the system is WIN 7

I also tryed on another PC with WIN XP and the same message appeared.

If anyone can help me I will be very happy

Burkhard Gummin

  • 0
    TI__Mastermind 40295 points

    Burkhard,

    Thank you for taking the time to share your what you have found, and thank you for your interest in TINA-TI.

    Apologies for any inconvenience this problem has caused.

    We are aware of the problem and are working hard to correct it. We will post an announcement on this E2E forum once it has been corrected.

    Thank you for your patience. Please let me know if you have any more feedback, or if you have any questions.

    Regards,
    John

  • 0
    TI__Mastermind 40295 points

    Burkhard,

    The TINA-TI updater is working. Thank you for your patience.

    The easiest way to run the updates is to uninstall your current version of TINA-TI and reinstall the latest version available at:
    http://www.ti.com/tool/tina-ti

    Even if your current version is the latest, it is best to go through the uninstall/reinstall steps.

    Once TINA-TI is reinstalled, you can run the updates.
    Please let me know if you have any questions or concerns.

    Regards,
    John