SwitcherPro Desktop

John,

Can you check in the Window Task Manager->Processes if you see "SwitcherProDT.exe" running? In case switcherPro gives an error please provide us with the details about it.

Thanks & Regards,

--Abhishek

Abhishek,

There is no instance of SwitcherPro.exe running.  Event viewer has either blank report or the stuff below in the details applet:

Log Name:      Application
Source:        SwProDT.
Date:          21/12/2009 16:09:22
Event ID:      0
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      jck
Description:

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SwProDT. " />
    <EventID Qualifiers="0">0</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-21T14:09:22.000Z" />
    <EventRecordID>167477</EventRecordID>
    <Channel>Application</Channel>
    <Computer>jck</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
  </EventData>
</Event>

There is no error report.

John

John,

So that means the issues is with the compatibility of switcherPro with OS. Here is a work around:

1) Go to the folder where switcherPro is installed. It should be something like:

   C:\Program Files\Texas Instruments\SwitcherPro Desktop\3.5.1.20094

2) You will see all the assemblies here. Look for "SwitcherProDT.exe".

3) Right click on the assembly and click on "Properties".

4) On the property window -> click on the "Compatibility" tab.

5) Under compatibility section -> check the option "Run in compatibility mode" and select "Windows XP (Service Pack 2)"

6) Check the option "Run as administrator". Click "Ok". And that's it!

7) So now you should be able to run SP from the shortcut.

So what we are doing here is telling the application to run in Windows XP mode.

Hope that help.

Thanks & Regards,

--Abhi