This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Does anyone know how to fix tina installation error ?

Other Parts Discussed in Thread: TINA-TI

How to fix it?
when I ran tin-Ti Ver9 , I got the message as below.


OS: Workstation, SP1
CPU: GenuineIntel, Intel P6 (Model 14), MMX @ 3400 MHz

Module name: C:\Program Files (x86)\DesignSoft\Tina 9 - TI\TINA.EXE

Application data:
VmVyc2lvbjogV2xGd2JXZDJaM0JZS1NaZFBpazdKamc4T2lRL1ZpQXN
BQWRWUHlFNUtUQnpaSHQrZHpNa0xUc2tMa3M9DQpJbWFnZUJhc2U6ID
AwNDAwMDAwDQpFaXA6IDIyMEY4MzINCkVheDogMzIxRkRDQQ0KRWN4O
iBGRkZGRkZGMg0KRWR4OiA5Q0JGRkZGDQpFYng6IDlDQjRDMDYNCkVz
aTogOUM4MDUwNA0KRWRpOiA5Q0JGRkZGDQpFYnA6IDlDQjREMDcNCkV
zcDogMzIxRkVFOA0KRXJyb3JDb2RlOiANCkYsQjcsNyw4MyxDMCwyLD
MsRjgsOEEsMUYsNDcsM0EsNUUsMzQsNzUsOEEsOEIsREYsOEIsMyw4N
SxDMCxGLDg1LDIwLEZGLEZGLEZGLDhBLDQsMjQsODMsQzQsQyw1RCw1
Riw1RSw1QixDMyw4RCw0MCwwLDUzLDU2LDU3LDUxLDhCLEY5LDhCLEY
yLDhCLDAuLi4NCkNvZGUgPSBbMjEwXQ0KLSAxODQNCi0gNzINCi0gMA
0KLSAwDQotIFtdDQo+IEM6XFByb2dyYW0gRmlsZXMgKHg4NilcRGVza
WduU29mdFxUaW5hIDkgLSBUSVxUSU5BLkVYRQ0KNDIzNzMuNzQwODU2
NTE2Mg0KRGVzaWduU29mdA0KVGluYSA5DQo5LjMuMTUwLjRTRi1USQ0
KVGluYQ0KRGVzaWduU29mdCAxOTkzLTIwMTYNCnRpbmEuZXhlDQo5Lj
AuMC4wDQpUaW5hIDkNCg0KPiBDOlxXaW5kb3dzXFN5c1dPVzY0XG50Z
GxsLmRsbA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XGtlcm5lbDMyLmRs
bA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XEtFUk5FTEJBU0UuZGxsDQo
+IEM6XFdpbmRvd3NcU3lzV09XNjRcdG11bWhcMjAwMTlcQWRkT25cNi
44MC4wLjEwMDdcVG1VbUV2dC5kbGwNCg0KVHJlbmQgTWljcm8gSW5jL
g0KVHJlbmQgTWljcm8gVXNlci1Nb2RlIEhvb2sgRXZlbnQgTW9kdWxl
DQo2LjgwLjAuMTAwNw0KVG1VbUV2dC5kbGwNCkNvcHlyaWdodCAoQyk
gMjAxNSBUcmVuZCBNaWNybyBJbmNvcnBvcmF0ZWQuIEFsbCByaWdodH
MgcmVzZXJ2ZWQuDQpDb3B5cmlnaHQgKEMpIFRyZW5kIE1pY3JvIEluY
y4NClRtVW1FdnQuZGxsDQo2LjgwDQpUcmVuZCBNaWNybyBFeWVzDQox
MDA3DQpCdWlsZCAxMDA3IC0gNy8zMC8yMDE1DQoNCj4gQzpcV2luZG9
3c1xzeXN3b3c2NFxQU0FQSS5ETEwNCj4gQzpcV2luZG93c1xzeXN3b3
c2NFxTSExXQVBJLmRsbA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XEdES
TMyLmRsbA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XFVTRVIzMi5kbGwN
Cj4gQzpcV2luZG93c1xzeXN3b3c2NFxBRFZBUEkzMi5kbGwNCj4gQzp
cV2luZG93c1xzeXN3b3c2NFxtc3ZjcnQuZGxsDQo+IEM6XFdpbmRvd3
NcU3lzV09XNjRcc2VjaG9zdC5kbGwNCj4gQzpcV2luZG93c1xzeXN3b
3c2NFxSUENSVDQuZGxsDQo+IEM6XFdpbmRvd3Ncc3lzd293NjRcU3Nw
aUNsaS5kbGwNCj4gQzpcV2luZG93c1xzeXN3b3c2NFxDUllQVEJBU0U
uZGxsDQo+IEM6XFdpbmRvd3Ncc3lzd293NjRcTFBLLmRsbA0KPiBDOl
xXaW5kb3dzXHN5c3dvdzY0XFVTUDEwLmRsbA0KPiBDOlxXaW5kb3dzX
FN5c1dPVzY0XHRtdW1oXDIwMDE5XFRtTW9uXDEuNi4wLjExNzVcdG1t
b24uZGxsDQoNClRyZW5kIE1pY3JvIEluYy4NClRyZW5kIE1pY3JvIFV
NSCBNb25pdG9yIEVuZ2luZQ0KMS42LjAuMTE3NQ0KQ29weXJpZ2h0IC
AoQykgIDIwMTUgVHJlbmQgTWljcm8gSW5jb3Jwb3JhdGVkLiBBbGwgc
mlnaHRzIHJlc2VydmVkLg0KQ29weXJpZ2h0ICAgKEMpIFRyZW5kIE1p
Y3JvIEluYy4NCjEuNg0KVHJlbmQgTWljcm8gVXNlciBNb2RlIEhvb2t
pbmcNCjExNzUNCkJ1aWxkIDExNzUgLSA4LzMvMjAxNg0KDQo+IEM6XF
dpbmRvd3Ncc3lzdGVtMzJcc2ZjLmRsbA0KPiBDOlxXaW5kb3dzXHN5c
3RlbTMyXHNmY19vcy5ETEwNCj4gQzpcV2luZG93c1xzeXN0ZW0zMlxW
RVJTSU9OLmRsbA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XG9sZWF1dDM
yLmRsbA0KPiBDOlxXaW5kb3dzXHN5c3dvdzY0XG9sZTMyLmRsbA0KPi
BDOlxXaW5kb3dzXHN5c3RlbTMyXG1zaW1nMzIuZGxsDQo+IEM6XFdpb
mRvd3NcV2luU3hTXHg4Nl9taWNyb3NvZnQud2luZG93cy5jb21tb24t
Y29udHJvbHNfNjU5NWI2NDE0NGNjZjFkZl81LjgyLjc2MDEuMTg4Mzd
fbm9uZV9lYzg2YjhkNjg1OGVjMGJjXGNvbWN0bDMyLmRsbA0KPiBDOl
xXaW5kb3dzXHN5c3RlbTMyXHdpbnNwb29sLmRydg0KPiBDOlxXaW5kb
3dzXHN5c3dvdzY0XHNoZWxsMzIuZGxsDQo+IEM6XFdpbmRvd3Ncc3lz
d293NjRcd2luaW5ldC5kbGwNCj4gQzpcV2luZG93c1xzeXN3b3c2NFx
1cmxtb24uZGxsDQo+IEM6XFdpbmRvd3Ncc3lzd293NjRcWG1sTGl0ZS
5kbGwNCj4gQzpcV2luZG93c1xzeXN3b3c2NFxDUllQVDMyLmRsbA0KP
iBDOlxXaW5kb3dzXHN5c3dvdzY0XE1TQVNOMS5kbGwNCj4gQzpcV2lu
ZG93c1xzeXN3b3c2NFxpZXJ0dXRpbC5kbGwNCj4gQzpcV2luZG93c1x
zeXN3b3c2NFxjb21kbGczMi5kbGwNCj4gQzpcV2luZG93c1xzeXN0ZW
0zMlx3aW5tbS5kbGwNCj4gQzpcV2luZG93c1xzeXN0ZW0zMlxzaGZvb
GRlci5kbGwNCj4gQzpcUHJvZ3JhbSBGaWxlcyAoeDg2KVxEZXNpZ25T
b2Z0XFRpbmEgOSAtIFRJXHZoZGxfZGxsMi5kbGwNCj4gQzpcUHJvZ3J
hbSBGaWxlcyAoeDg2KVxEZXNpZ25Tb2Z0XFRpbmEgOSAtIFRJXHZjbD
YwLmJwbA0KDQpCb3JsYW5kIFNvZnR3YXJlIENvcnBvcmF0aW9uDQpCb
3JsYW5kIENvbXBvbmVudCBQYWNrYWdlDQo2LjAuNi4yNDANClZDTDYw
DQpDb3B5cmlnaHQgYyAxOTk3LTIwMDIgQm9ybGFuZCBTb2Z0d2FyZSB
Db3Jwb3JhdGlvbg0KVkNMNjAuQlBMDQo2LjANCkJvcmxhbmQgUGFja2
FnZSBMaWJyYXJ5DQoNCj4gQzpcUHJvZ3JhbSBGaWxlcyAoeDg2KVxEZ
XNpZ25Tb2Z0XFRpbmEgOSAtIFRJXHJ0bDYwLmJwbA0KDQpCb3JsYW5k
IFNvZnR3YXJlIENvcnBvcmF0aW9uDQpCb3JsYW5kIENvbXBvbmVudCB
QYWNrYWdlDQo2LjAuNi4yNDMNClZDTDYwDQpDb3B5cmlnaHQgYyAxOT
k3LTIwMDMgQm9ybGFuZCBTb2Z0d2FyZSBDb3Jwb3JhdGlvbg0KVkNMN
jAuQlBMDQo2LjANCkJvcmxhbmQgUGFja2FnZSBMaWJyYXJ5DQoNCj4g
QzpcV2luZG93c1xzeXN0ZW0zMlxtcHIuZGxsDQo+IEM6XFdpbmRvd3N
cc3lzdGVtMzJcd3NvY2szMi5kbGwNCj4gQzpcV2luZG93c1xzeXN3b3
c2NFxXUzJfMzIuZGxsDQo+IEM6XFdpbmRvd3Ncc3lzd293NjRcTlNJL
mRsbA0KPiBDOlxXaW5kb3dzXHN5c3RlbTMyXG9sZWRsZy5kbGwNCj4g
QzpcUHJvZ3JhbSBGaWxlcyAoeDg2KVxEZXNpZ25Tb2Z0XFRpbmEgOSA
tIFRJXGJjYnNtcDYwLmJwbA0KDQpCb3JsYW5kIFNvZnR3YXJlIENvcn
BvcmF0aW9uDQpCb3JsYW5kIEMrK0J1aWxkZXIgU2FtcGxlIENvbXBvb
mVudHMgUGFja2FnZQ0KNi4wLjAuMA0KYmNic21wNjANCkNvcHlyaWdo
dCBjIDE5OTgtMjAwMiBCb3JsYW5kIFNvZnR3YXJlIENvcnBvcmF0aW9
uDQpiY2JzbXA2MC5CUEwNCjYuMA0KQm9ybGFuZCBQYWNrYWdlIExpYn
JhcnkNCg0KPiBDOlxQcm9ncmFtIEZpbGVzICh4ODYpXERlc2lnblNvZ
nRcVGluYSA5IC0gVElcdmNseDYwLmJwbA0KDQpCb3JsYW5kIFNvZnR3
YXJlIENvcnBvcmF0aW9uDQpCb3JsYW5kIEV4dGVuZGVkIENvbXBvbmV
udCBQYWNrYWdlDQo2LjAuNi4xNjMNClZDTFg2MA0KQ29weXJpZ2h0IG
MgMTk5Ny0yMDAxIEJvcmxhbmQgU29mdHdhcmUgQ29ycG9yYXRpb24NC
lZDTFg2MC5CUEwNCjYuMA0KQm9ybGFuZCBQYWNrYWdlIExpYnJhcnkN
Cg0KPiBDOlxQcm9ncmFtIEZpbGVzICh4ODYpXERlc2lnblNvZnRcVGl
uYSA5IC0gVElcQk9STE5ETU0uRExMDQoNCklucHJpc2UgQ29ycG9yYX
Rpb24NCkJvcmxhbmQgTWVtb3J5IE1hbmFnZXINCjUuMC42LjE4DQpCb
3JsbmRtbQ0KQ29weXJpZ2h0IGMgMTk5NiwxOTk5IElucHJpc2UgQ29y
cG9yYXRpb24NCkJvcmxuZG1tLkRsbA0KNS4wDQpCb3JsYW5kIE1lbW9
yeSBNYW5hZ2VyDQoNCj4gQzpcUHJvZ3JhbSBGaWxlcyAoeDg2KVxEZX
NpZ25Tb2Z0XFRpbmEgOSAtIFRJXENDMzI2ME1ULkRMTA0KDQpCb3JsY
W5kIENvcnBvcmF0aW9uDQpCb3JsYW5kIEMrKyBNdWx0aS10aHJlYWQg
UlRMIChXSU4vVkNMIE1UKQ0KMC4wLjAuMCAoaW5mb3JtYWwgYnVpbGQ
pDQpSdW4gVGltZSBMaWJyYXJ5DQpDb3B5cmlnaHQgQm9ybGFuZCBDb3
Jwb3JhdGlvbiAxOTk0LDIwMDINCjYuMA0KQm9ybGFuZCBDKysgQnVpb
GRlciA2LjANCg0KPiBDOlxQcm9ncmFtIEZpbGVzICh4ODYpXERlc2ln
blNvZnRcVGluYSA5IC0gVElcc3BhcnNlX2RsbC5kbGwNCj4gQzpcV2l
uZG93c1xzeXN0ZW0zMlxJTU0zMi5ETEwNCj4gQzpcV2luZG93c1xzeX
N3b3c2NFxNU0NURi5kbGwNCj4gQzpcV2luZG93c1xzeXN0ZW0zMlxkb
HBob29rLng4Ni5kbGwNCg0KVHJlbmQgTWljcm8gSW5jLg0KRExQIEhv
b2sgRExMDQo2LjAuMC4xNDUxDQpkbHBob29rLmRsbA0KQ29weXJpZ2h
0IChDKSAyMDE2IFRyZW5kIE1pY3JvIEluY29ycG9yYXRlZC4gQWxsIH
JpZ2h0cyByZXNlcnZlZC4NCkNvcHlyaWdodCAoQykgVHJlbmQgTWljc
m8gSW5jLg0KNi4wDQpUcmVuZCBNaWNybyBEYXRhIExvc3MgUHJldmVu
dGlvbg0KMTQ1MQ0KQnVpbGQgMTQ1MSAtIDYvNy8yMDE2DQoNCj4gQzp
cV2luZG93c1xzeXN0ZW0zMlx1eHRoZW1lLmRsbA0KPiBDOlxXaW5kb3
dzXHN5c3RlbTMyXGR3bWFwaS5kbGwNCj4gQzpcV2luZG93c1xXaW5Te
FNceDg2X21pY3Jvc29mdC53aW5kb3dzLmNvbW1vbi1jb250cm9sc182
NTk1YjY0MTQ0Y2NmMWRmXzYuMC43NjAxLjE4ODM3X25vbmVfNDFlODU
1MTQyYmQ1NzA1ZFxjb21jdGwzMi5ETEw=

  • wenyue,

    I have not see this error previously. Did this occur during installation or after TINA-TI was installed on the PC?

    Please let me know so that I can have the team take a look at the issue.

  • Hi Britt

    I can't run it after I install Skype for business.

    But I already removed "Skype for business" and re-install Tina. I still got the same result.

  • wenyou,

    I have been told that this is installation error of InstallShield. There are 3 suggestions to resolve the problem:

    1.) Clean up the temp folder of windows (use CCleaner if available)

    2.) Disable any virus checker or popup blocker when running setup

    3.) Run setup in the admin mode

    There is a slight chance that the .zip file containing TINA-TI was damaged, so download a new copy as well. I do not know why Skype would effect this unless there was some additional blocking installed when Skype was installed.

  • Hi, Britt.  We are getting the same error as noted above and also this error.  We are using Windows 7 64 bit.  We tried your 3 suggestions but are still getting the errors.  Here is the other error.

    Do you have any other suggestions?

    Thanks,

    Soohak

  • What version of TINA-TI are you installing?
  • Hi Soohak,

    I got the same response from the tool developers as before (see below with some additional details).

    "The reason of this error is that InstallShield couldn’t register tina.exe due to a time out for example. The user should press OK (not Cancel) and continue the installation. This failure during the setup won’t influence the operation of TINA-TI in any way.

    The other error message indicates an internal error of the Installer which often happens if the installer itself is damaged or incomplete. But it is unlikely because the setup in a zip file. So my suggestions are the same what Britt already wrote earlier:

    1.) Clean up the temp folder of windows (use CCleaner if available)
    2.) Disable any virus checker or popup blocker when running setup
    3.) Run setup in the admin mode
    "

    The only thing I can add at this point is to make sure you remove any reference to TINA-TI on your machine, restart your computer, try downloading a fresh copy from www.ti.com and installing it after that.