WEBENCH® Tools: WEBENCH iPad HTML5 version Load XML Error

Kyle Goodrick

Tool/software: WEBENCH® Design Tools

Hello,

I'm trying to use the HTML5 version of WEBENCH (webench.ti.com/.../) and for certain inputs (e.g. 24V input min, 24V input max, 22V output, 1A Output) I get an error that says:

Error type: LoadXML

Description: Incorrect XML

This happens on multiple browsers (Chrome, Firefox, and Internet Explorer) on multiple computers, so I don't think it's a problem on my end. Has anyone else gotten this error before? Any suggestions on how to fix it?

Thanks,

Kyle

over 8 years ago

0 Kaitlin Kirasich over 8 years ago

TI__Prodigy 130 points

Hi Kyle,

I was not able to reproduce your issue. To check, are you using the following URL: https://webench.ti.com/wb5/WBTablet/index.jsp and entering 24V-24V at 22V, 1A? And no other advanced options?

0 Kyle Goodrick over 8 years ago in reply to Kaitlin Kirasich

Prodigy 200 points

Hi Kaitlin,

Thank you for the quick response! Yes, that is correct; I am using that URL and those inputs with no advanced options. Strangely, it seems that the problem has resolved itself over the weekend for that particular input; however, I have been able to reproduce it again with the input 28V-28V to 24V, 0.3A and also 27.5V-28.5V to 24V, 0.3A.

Thanks,

Kyle

0 Kaitlin Kirasich over 8 years ago in reply to Kyle Goodrick

TI__Prodigy 130 points

Hi Kyle, thanks for sending over the example of other inputs. I am able to reproduce the issue. It is a data problem when a blank description field is passed. I will create a hotfix and let you know when the issue is resolved.