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WEBENCH® Tools: Who do I contact for Webench support?

Tool/software: WEBENCH® Design Tools

I posted a question regarding a problem with Webench earlier today that so far has been met with deafening silence. So, let's try a different tack. Who do I contact to report a problem with Webench? I was on a chat with a TI representative earlier today and he directed me here. The issue is that ALL of my Webench designs have spontaneously disappeared. This isn't exactly confidence inspiring as I'm mid project and need access to those.