Hi, I'm trying to install PSpice for TI. I have used my email and access key as sent to me by TI when I registered. I get an error message as soon as I click sign in on the user authentication page.
The message reads "An error occurred and PSpice for TI 2020 needs to close. Refer to cdsPspiceTIlog.txt at C:...... for error details.
Here is the cdsPspiceTIlog.txt
15:11:14 21 September 2020 : Response Content length = 1527
15:11:14 21 September 2020 : C:\Users\Geoff\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1527
15:11:14 21 September 2020 : Reading Json URL File
15:11:14 21 September 2020 : Setting TI Library URL from Json URL File
15:11:14 21 September 2020 : Reading Json URL File
15:11:14 21 September 2020 : setting media download server URL from Json File
15:11:14 21 September 2020 : Reading Json URL File
15:11:14 21 September 2020 : setting Dll path from Json File
15:11:14 21 September 2020 : Chws URL is: cdsplicwc.cadence.com/.../v1
15:11:14 21 September 2020 : DownloadServerPath is: software-dl.ti.com/.../installer
15:11:14 21 September 2020 : TILibPath is: software-dl.ti.com/.../library.zip
15:11:14 21 September 2020 : parameter count = 2
15:11:14 21 September 2020 : -wrapper
15:11:14 21 September 2020 : -CMDLINE=
15:11:15 21 September 2020 : ReleaseVersion in XML: 17.40.003 InstalledVersion on system:
15:11:34 21 September 2020 : An exception occured which is causing the program to close.
15:11:34 21 September 2020 : Details of exception are : An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
15:11:34 21 September 2020 : Stack Trace for the exception is at TIPSpice.Utilities.cdsVblRegisterInstallation(String productKey, String bundleName, String chwsUrl)
at TIPSpice.Utilities.RegisterInstallation(String ProdKey)
at TIPSpice.AuthWindow.AuthenticateUser()
at TIPSpice.AuthWindow.AuthSignInBtn_Click(Object sender, RoutedEventArgs e)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at TIPSpice.App.Main()
15:11:34 21 September 2020 : Message: An error occurred and PSpice for TI 2020 needs to close.
Refer to cdsPspiceTIlog.txt at C:\Users\Geoff\AppData\Roaming\Cadence\PspiceTIInstall for error details.
Can anyone tell me what is wrong
Thanks, Geoff
