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PSPICE-FOR-TI: PSPICE for TI - Licensing Error - Was running okay but now giving this error!

Part Number: PSPICE-FOR-TI

I have attached an screenshot of the error message I am now getting from the PSPICE for TI application everytime I try to run a simulation or open a design from the TI website in the application.

Error LMC-18955 - License call failed.

Can you please review and advise how to fix this error? Do I need to re-install a license key or need a new license key? If you can provide support for this, that would be appreciated.

I have run the Cadence network connectivity test as advised by Customer Support and it is connected correctly as per image below.