CC2340R5: SIMPLELINK-CONNECT-SW-MOBILE-APP: After enabling scan, No device shown in available devices section

Shubhendra Singh

Part Number: CC2340R5

Tool/software:

Hi,

I am just getting started with CC2340R5. I am facing the issue with Scanner App(1.3.5). I see that same issue was already faced by people but could not find the solution in those threads.

I already checked the permission settings for app all seems fine to me.

Device details:

Samsung S22, Android Version 14

3 months ago

0 Jan 3 months ago

TI__Mastermind 34610 points

Hi,

Thank you for reaching out. As a quick test, can you try uninstalling and re-installing the application? I want to verify that this behavior persists across installs.

Best Regards,

Jan

0 Shubhendra Singh 3 months ago in reply to Jan

Intellectual 855 points

Hi Jan,

Already tried multiple times, it does not resolve the issue

0 Jan 3 months ago in reply to Shubhendra Singh

TI__Mastermind 34610 points

Hi,

Got it. Thank you for checking this. Do you have access to an alternate phone? Can you test on the alternate phone to see if the behavior is present there as well? This is not a solution, but will help us check if its isolated to your smart phone or if its persisting across multiple devices.

Best Regards,

Jan

Bluetooth®︎

Bluetooth forum

CC2340R5: SIMPLELINK-CONNECT-SW-MOBILE-APP: After enabling scan, No device shown in available devices section