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LAUNCHXL-CC26X2R1: Sniffer Agent, Device not detected

Part Number: LAUNCHXL-CC26X2R1

Tool/software:

"I get the error 'Wireshark not found' when installing Packet Sniffer 2, even though I already have Wireshark 4.4.7 installed on my PC. I flashed the firmware located at:

C:\Program Files (x86)\Texas Instruments\SmartRF Tools\SmartRF Packet Sniffer 2\sniffer_fw\bin\cc26x2r1lp\sniffer_fw.hex

onto my CC26X2R1 LaunchPad, but the device is not being detected."