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DevPack Debugger not working

Other Parts Discussed in Thread: CC2650

I just received my devpack debugger but I can't get CCS to connect and debug the board. I keep getting Error -260. I see the green LED light when I plug in the USB but no device shows up on my PC.  I've tried putting a new battery in the sensor tag but still no luck.  I've also tried to update the firmware using the instructions and xdsdfu but it can't connect to the devpack either.  

Thanks,

-Erik