CC2650STK: New IOS App no Connectivity to IBM IoT Cloud possible

Rene Meyer

Part Number: CC2650STK

Hello,

I use the Sensortag from TI to connect from an IOS Device to the IoT Platform of IBM using the build-in pre-configured Quickstart Connection. The following receipt does not work anymore with the latest TI Apps on IOS. I use the App oftento show clients and students to integrate sensor data into the cloud.

developer.ibm.com/.../

There are 2 versions of the App in the Apple Appstore:
SimpleLink Starter Version 4.92 Build 198
TI SensorTag Version 5 (Build 214)

None of them is able to connect to the IBM IoT Platform Qickstart, only the Android App with Quickstart is working.

The Push to Cloud Slider is working but the Cloud has always the black cross indicating no connections. I tried with IOS 10.2.1 with Ipad and Iphone, no luck. Since it is not possible to install the old App I'm stuck to the Android versions, but a lot of people I will do workshops together with a bunch of sensortags have IPhones.

Thanks for your help in advance,

René Meyer

over 8 years ago

0 YiKai Chen over 8 years ago

Guru 735695 points

I just test the same SimpleLink Starter app on my iPhone 7 plus and it works fine. Do you use 3G/4G network on your iPhones or you use WiFi?

0 Rene Meyer over 8 years ago in reply to YiKai Chen

Prodigy 50 points

Hello Yikai,

thanks for your response which version of the App you are using?

Do you have connectivity to the Cloud ?

I used Wifi and 3g/4g.

Best Regards,

René

0 YiKai Chen over 8 years ago in reply to Rene Meyer

Guru 735695 points

SimpleLink Starter Version 4.92 Build 198
Sensortag FW is prebuilt cc2650stk_sensortag_rel.hex in BLE Stack v2.2.1.

0 Rene Meyer over 8 years ago in reply to YiKai Chen

Prodigy 50 points

I tried with the same App version on iOS 10.2.1 with 4.9.2 Build 198 and get no connection to Cloud from iPhone 6s or Ipad Pro and Ipad 2 Air no connectivity to the cloud. Could you post a screenshot from your working cloud connection please?

0 YiKai Chen over 8 years ago in reply to Rene Meyer

Guru 735695 points

Here are they!

0 Rene Meyer over 8 years ago in reply to YiKai Chen

Prodigy 50 points

Thank you very much. I have to admit that I'm really lost why it is not working on 3 different iOS devices, INET Connectivity is there even from different providers.

Could you tell me please which IOS Version you have?

My Sensortag has the following Firmware, but I don't think this is a firmware issue.

0 YiKai Chen over 8 years ago in reply to Rene Meyer

Guru 735695 points

My iOS version is 10.2.1.

0 Rene Meyer over 8 years ago in reply to Rene Meyer

Prodigy 50 points

Thank you. Could you share the FW BIN File please so that I could try an OTA update with IOS App? I would like to use the same FW you have used on your Sensortag please. I could not use a HEX file since I have no Windows machine to install the SDK and Programmer, but OTA works with the IOS app.

0 YiKai Chen over 8 years ago in reply to Rene Meyer

Guru 735695 points

You cannot use OAD to upgrade binary from me in SimpleLink Starter App. You have to use Flash Programmer 2 and CC-DEVPACK-DEBUGGER to update FW.

Bluetooth®︎

Bluetooth forum

CC2650STK: New IOS App no Connectivity to IBM IoT Cloud possible