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CC2540EMK-USB: Finding the correct COM port

Part Number: CC2540EMK-USB
Other Parts Discussed in Thread: CC2540

Support Path: /Tools & software/Help me with an issue/Design Kits / Evaluation Modules / Boards/Software issue/

Hello,

I'm using CC2540 dongle to update our products vis Bluetooth. 

i have a first step when i connect USB. When I connect CC2540 to PC. i can't find any port on device management.

i tried to install below adapter. 

http://www.ti.com/tool/ble-stack?keyMatch=cc2540%20driver%20download&tisearch=Search-EN-Everything

And i can find below message on Ti homepage

Finding the correct COM port

On Windows 7, 8 and 10 the COM-port number will be displayed as a notification when the dongle is inserted first time. On Windows XP you may need to open Windows Device Manager to find the correct COM port for the TI CC2540 Low-Power RF to CDC Serial Port (COMxx). If the CC2540 device doesn’t show up as a COM port, it is probably listed as an unknown device. Select the unknown device, right click and install the driver from: C:\Program Files\Texas Instruments\SmartRFTools\drivers\vcp.

i don't see just "unknown device". I just see Cebal controlled device - CC2540 USB dongle.

i'm not a software engineer. i just use it to update our product using this.

Please help me about above.