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CC2640R2F: Internal error when download ProjectZero code to CC2640R2F LaunchPad.

5010388
Prodigy 20 points

Part Number: CC2640R2F

Hi, I am new to TI Cloud Tools. I followed the tutorial video to download ProjectZero code to my CC2640R2F LaunchPad. But I am keeping getting this error.

I have tried on both Windows PC and Mac and got the same results. Any suggestion? Thanks!