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CC2640R2F: the device is out of control after run a while

Part Number: CC2640R2F
Other Parts Discussed in Thread: SYSBIOS, BLE-STACK

Hi Sir,

For vertify our product based on CC2640R2F stability, we tested  it for a long time. They sent broadcast info (500ms) in 2 sec period.  There are some device is out of control.The 24Mhz crystal oscillator output signal  persistently. They cann't transfer to standby mode. And the watchdog  dose not work this time. The device is completely out of work. So how can we solve the problem. We can not add other hardware watchdog in our application. Would you pls give me some recommendation on it?

Thanks.

BR 

Sara