CC2640R2F: Btool error: Message Response Timeout and Device Reset Timeout

M S2

Intellectual 580 points

Part Number: CC2640R2F

Hi,

I searched in the forum for my issue. Most of the similar problems were solved but mine wasn't.

My Btool version is: 1.42.16 (from sdk 3.40.00.10)

My Host_test program version is sdk 3.40.00.10.

I flashed the host_test.hex file in both Uni Flash and flash programmer 2. I also run this program in CCS. and after that I run Btool but it gives me these errors:

[1] : <Info> - 05:42:26.186
Port opened at 2/17/2020 5:42:26 PM
--------------------------------------------------------------------
[2] : <Tx> - 05:42:26.381
-Type : 0x01 (Command)
-OpCode : 0xFC1D (HCIExt_ResetSystemCmd)
-Data Length : 0x01 (1) byte(s)
Type : 0x00 (0) (Chip Reset)
Dump(Tx):
0000:01 1D FC 01 00 .....
--------------------------------------------------------------------
[3] : <Error> - 05:42:28.394
Message Response Timeout
Name = HCIExt_ResetSystemCmd
OpCode = 0xFC1D
Tx Time = 05:42:26.381
--------------------------------------------------------------------
[4] : <Warning> - 05:42:28.527
Device Reset Timeout
Device May Not Function Properly
--------------------------------------------------------------------

How can I solve this issue?

over 5 years ago

0 M S2 over 5 years ago

Intellectual 580 points

As I read this page: https://e2e.ti.com/support/wireless-connectivity/bluetooth/f/538/t/715201 I see my BTool version is BLE5. So I run the Run_Btool.bat file instead, and Btool version BLE3 starts. But my problem is not solved.

0 Markel Robregado over 5 years ago in reply to M S2

Guru 86765 points

Hi,

You need select .bat file located at "C:\ti\simplelink_cc2640r2_sdk_3_40_00_10\tools\blestack\btool". You would expect to select the btool.exe. There is no mention in any of their documentation to select the .bat file.

Regarding your error at BTool. What you can do is remove the USB connection and then connect it again. Then start Btool again. If your lucky it will work.

-kel

0 M S2 over 5 years ago in reply to Markel Robregado

Intellectual 580 points

Hi Kel,

Thank you for your reply,

I disconnected and connected the USB connection and restarted BTool but nothing different happened, the same error.

I don't know what to do.

regards,

Mina

0 M S2 over 5 years ago in reply to Markel Robregado

Intellectual 580 points

I also tried with another module

I also tried with another com port

I also tried with older sdk and BTool

Non of them worked. It gives the same error.

Are these settings in BTool correct?

0 Markel Robregado over 5 years ago in reply to M S2

Guru 86765 points

Hi MS 2

You should try the BTool from SDK 3.30 and SDK 3.40. I have tried and I had more luck making it work. I have used it several times.

BTool versions from SDK 2.20 to a certain SDK version you are very lucky if you make it to work 1x in a month of trying.

-kel

0 M S2 over 5 years ago in reply to Markel Robregado

Intellectual 580 points

I did but it didn't work for me in NON of the versions.

0 Elin W over 5 years ago in reply to M S2

TI__Genius 14845 points

Hi M S2,

Did you reset the device between loading the host_test application and running BTool?

Thanks,
Elin

Bluetooth®︎

Bluetooth forum

CC2640R2F: Btool error: Message Response Timeout and Device Reset Timeout