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CC2540: SmartRF Flash Programmer unable to detect CC2540 USB dongle

Part Number: CC2540

System is a Windows 10 64-bit . I installed the BLE stack, BTool and SmartRF Tools. I installed the drivers on my computer, BTool is working but I run the SmartRF Flash Programmer it is unable to detect USB dongle. I am missing something, but I am not sure what it is. I would appreciate any help.