CC2642R:

Colin,

I will assign a member of our team to help you.

-Luis

Hi Luis.

Thanks for your help.

Colin.

Colin,

Please apologize for the delay; I was out last week.

Since we don't have the exact same phone here and the customer in the attached thread did not respond with a definitive answer, we are unsure what is the outcome in this case.

I know that some phones (like my Samsung S9) do not work with some of the newest BLE features such as coded PHY for long range, for example (that is mentioned in the original thread).

All in all, given that our examples connect fine with several Samsung models, we assume it may be a limitation on the phone itself, requiring some debugging on the Android side.

Regards,

Rafael