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flashing the Soc cc2511and cc2510 ,Not able to reset SmartRF04EB

Other Parts Discussed in Thread: CC2511, CC2510

hiii,

while flashing the SOC cc2511 and cc2510 using Smart RF flash programer , i am getting the  Msg as "Not Able to reset SmartRF04EB", should i press SOC reset button in order to solve the problem.

Please let me know wat is the problem?