SmartRF and CCS do not agree on firmware upgrade

My understanding is that a SmartRF Studio version is bundled with a firmware version. Have you tried a newer version of Studio?

I had listed the version I am using and have updated it.  I thought I had the latest version installed.

Thank you.  That did it.  That'll save me some time...

New problem.  Coming back to the project this morning SmartRF was not working.  It detected the device, but when the device control panel tried to come up it tells me it has stopped working.  I tell it to close the program and the next message is:

Unexpected message received by the Startup Window: 0x00.

There might be a problem with the communication between the startup window and the device Control Problem.  Try to close the startup window and start again.

Now the programmer works great with CCS.  I have uninstalled SmartRF and re-installed it.  I am using Smart RF Studio (1.15.0) with CCS (5.5.0.0077).

Hi Micheal,

This kind of problem normally arise when you try to access the same device from two different applciations at the same time . Don't know if this is what happen in your case, but make sure you don't use CCS at the same time with SmartRF Studio.

Where you able to solve the problem after reinstalling SmartRF Studio?

Regards,
Øyvind

No.

Using one device at a time is a requirement.

I still can't get SmartRF Studio to work.  Any suggestion?

What does the text in the list of connected devices say?

Normally it should be something like this:
>MSP-FET430UIF (Virtual COM Port=COM6, Firmware revision=3.3.0.6), -- CC430F5137

Check in the device manager that the COM port looks OK.
Should be something link:
"MSP-FET430UIF - CDC(COM6)"

Since the CCS is still working it sounds as if something have been changed with the HW that doesn't make SmartRF Studio happy. If you use one of the Evaluation Modules from TI, make sure the jumpers are monted as required.

If you use CSS and load a FW image to do some RF testing, does it work?. 

Regards,
Øyvind

What does the text in the list of connected devices say?

> MSP-FET430UIF (Virtual Com Port=COM8, Firmware revision=3.4.0.20), -- CC430F5137

Check in device manager that the COM port looks OK.

MSP-FET430UIF - CDC (COM8)

If you use CCS and load a FW image to do some RF testing, does it work?

Yes.  I can communicate between two devices.  I just don't know if I have the best tuned frequency.

The only difference between SmartRF working and not working was a reboot after moving the MSP430.dll file.

upon clicking details for the failure it gives:

Problem signature:
Problem Event Name: APPCRASH
Application Name: device_control_panel.exe
Application Version: 1.16.0.0
Application Timestamp: 53106e00
Fault Module Name: Qt5Gui.dll
Fault Module Version: 5.2.0.0
Fault Module Timestamp: 52a4c7f5
Exception Code: c00000fd
Exception Offset: 00211327
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 213f
Additional Information 2: 213f5e207968e7e34743d2bdb81c1f67
Additional Information 3: 8b4b
Additional Information 4: 8b4b49d852f99e3d3f66ed6104254082

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hope it helps...

If I understand you right, SmartRF Studio works with the original msp430.dll in place?

If that is the case, the interface (API) to the msp430.dll has probably changed. In that case you need a new version of the device_contol_panel.exe.

Regards,
Øyvind

I uninstalled Smart RF.  Deleted the folders inside Program Files (x86).  Rebooted the computer.  Then re-installed SmartRF Studio 1.16.0.  Left the old .dll file as the original and same out come; however, this time the message box does not appear stating:  "There might be a problem with the communication between the startup window and the device Control Problem.  Try to close the startup window and start again."  Instead it lists the device in the List of connected devices: with "DC-Panel Closed." appened to the device list.

Then it seems as if the DC-Panel was open. Could it be outside of your screen. That can happen if you have a laptop with an external screen.

Can you see the application icon on the toolbar?
If so, try with right click on the icon and "move" it onto the screen. I'm not able to try it right now, but I think you have to right click on the icon, then select "move" and use the arrow buttons to move the application window.

Another tip. If you just want the register settings from SmartRF Studio you could also start it in off-line mode and export the required settings.

Regards,
Øyvind

The DC-Panel does open as a white screen and windows declares an error with the details of:

Problem signature:
Problem Event Name: APPCRASH
Application Name: device_control_panel.exe
Application Version: 1.16.0.0
Application Timestamp: 53106e00
Fault Module Name: Qt5Gui.dll
Fault Module Version: 5.2.0.0
Fault Module Timestamp: 52a4c7f5
Exception Code: c00000fd
Exception Offset: 00211327
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 213f
Additional Information 2: 213f5e207968e7e34743d2bdb81c1f67
Additional Information 3: 8b4b
Additional Information 4: 8b4b49d852f99e3d3f66ed6104254082

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Then closes the DC-Panel white window.

I cannot open DC Panel in offline mode either.

Struggeling a bit here to understand what have gone wrong, Are you able to start in off-lne mode for any of the devices?

Øyvind

In the Sub 1 GHz ISM band tab, CC430, CC1100, CC1110, CC1111, and CC1150 will no bring RF Device in off-line mode.  All other options bring up RF Device in off-line mode.  Some work except for the ones listed above.

Just to be sure I had to download the latest release (1.16.0) from the web and install it on a clean PC (Not the PC where I'm doing development). Something could have happen with the image on the way to the web. I tried both a Windows 7 and Windows 8 PC. Both seems fine. I'm able to start CC430 in off-line and on-line mode.

Since you uninstalled and deleted anything from the "Program files" before installing the latest version it could not be a problem with the installation either.

Could you give me a screen shot of the "white" DC-Panel?

Regards,
Øyvind

That's a great idea.  Install SmartRF on another machine.  Why didn't I think of that?

Still I'm sure you want to know how I killed your software.  Per your request...

Attached are the visual references you asked for.

5428.Error Message - TI.docx

Thanks. It was really completely white :).

Still don't know how this could happen but I hope you are able to get your register settings from another machine?

Regards,
Øyvind

I am.  Thanks for the idea.  The progress made since getting good settings is exciting...