Problem when installing SmartRF Studio

Moving this to "Bluetooth Low Energy Forum"

Regards,
Gigi Joseph.

Hi,

Do you have a screenshot of the error message?

Regards,

Bjørn

Here it is

"Error opening file for writing:

 \Texas Instruments\SmartRF Studio v7\scripts\dal_dal_eb.pm

 Click to abort the installation,

 Retry to try again, or

 Ignore to skip this file."

Hi,

What happens if you choose 'ignore to skip this file'? The file 'dal_eb.pm' is not necessary for SmartRf Studio to work. Make sure that the file is not open in any other programs.

Also, are there any other files installed in this folder?

What you can try is to uninstall SmartRF Studio again from the control panel and check that the folder is clean. Then try to reinstall SmartRF Studio.

Regards,

Bjørn 

All the left files need to install then also ask me for the same choices.

If I choose to ignore, then at last the software cannot work at all.

Hi,

When the installer stops at the first file (dal_eb.pm), is there some error message in the installation log window?

I am not sure if this is the problem, but it could be that there are non-ascii characters in the path to your 'documents' folder, and that the NSIS installer does not deal with this. Can you check if there is any non-ascii characters in the full path to 'My Documents'?

Bjørn

Hey,

It's interesting that I just found some applications under the folder of "SmartRF Studio 7" are still okay to use.

Thank you so much for your suggestion.

Bohan