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CC1350STK: Error downloading program

Johnny Lam
Prodigy 90 points

Part Number: CC1350STK
Other Parts Discussed in Thread: CC1350, UNIFLASH,

Dear Experts Team,

When i am trying to convert the CC1350 device from a BLE device into sub-1GHz device in the initial step of pre-work.

""Rev 1.4.5 of the CC1350 SensorTag contains a pre-production factory image, an update is needed in order to use all features on the CC1350 SensorTag. This procedure requires a debugger dev pack. Please update to the latest image by following the below steps, it is only needed to do this once.

  1. Remove the battery from the CC1350SensorTag.
  2. Connect debugger dev pack to the CC1350 SensorTag and connect it to your PC via USB.
  3. Click the button below in order to erase the external flash memory of the CC1350SensorTag.
    NOTE: The first time you do this, a small flash utility will need to be installed locally on your PC.""

i have done the step 1 and step 2 to install local small flash utility like TI Cloud Agent bridge, etc. There are error coming out everytime after the trial as shown below:

I have tried again accordingly, even reboot computer. Would you please advise?

Thank you for kind attention.

Best Regards,

Johnny Lam