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CC3220SF-LAUNCHXL: USB connection problem when using Uniflash

Part Number: CC3220SF-LAUNCHXL

Hi all,

I am trying to burn image onto CC3220SF-LAUNCHXL. I am using TI Uniflash downloading tool to burn bin onto board. I have setup the board to be in USB power mode. When I try to connect Uniflash with board it has the following error:

Operation failed: Unhandled exception: could not open port 'COM11': WindowsError(2,'\xcf\xb5\xcd\xb3\xd5\xd2\xb2\xbb\xb5\xbd\xd6\xb8\xb6\xa8\xb5\xc4\xce\xc4\xbc\xfe\xa1\xa3'

 Does anyone knows what is causing this problem? Thank you