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LP-CC2652R7: The matter routine lighting cannot connect amzon alexa

Part Number: LP-CC2652R7
Other Parts Discussed in Thread: CC2652R7

Hi team:

My customer is experiencing the following issues ,Can you take a look at it 

My CC2652R7 board downloaded the lighting-app program, and I directly tested the edge routing tests connected to the raspberry Pi to work. Now that I am not connected to Amazon's sound, here is the message that I am reporting a mistake with Amazon Alexa, which is connected to our matter device. How can this be resolved?

The factory settings for my Changan BTN-1 key format are as follows:

I am using amazon alexa to pair lighting with the error message below: 

Best regards

Alex