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SmartRF Packet Sniffer pop-up reports "Unknown Payload Format"

Other Parts Discussed in Thread: CC2531

I am using the SmartRF Sniffer 2.16.2 with CC2531 dongle. When I start up the Sniffer application and select " IEEE 802.15.4/ZigBee" a pop up comes up "Unknown Payload Format". This pops up twice then brings up sniffer window, but I do not see any traces. The Sniffer worked fine first time I brought up but now I always see pop up. I have deleted and reinstalled application already