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LAUNCHXL-CC2650: Cannot open serial port with Launchpad

Part Number: LAUNCHXL-CC2650
Other Parts Discussed in Thread: CC2650, , FLASH-PROGRAMMER, UNIFLASH, CCSTUDIO

I flashed the UART echo example to a CC2650 Launchpad, but I cannot establish a serial connection using PuTTY. Based on the printf statements and Board_LED1, I know that main() is executed. In PuTTY, I set the serial settings to match those specified in the example's ReadMe, i.e.

Baud-rate:    9600
    Data bits:       8
    Stop bits:       1
    Parity:       None
    Flow Control: None

But when I try to open the terminal, I get an error saying "Unable to open connection to COM3 Unable to open serial port"
(In device manager, COM3 shows up as XDS Class Application/User UART (COM3)