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Original question:

Compiler/PGA308EVM: EVM in Windows 7 or Windows 10 driver issues

Compiler/PGA308EVM: PGA308EVM Windows 10 Driver Issue

Mustafa Erdem
Prodigy 10 points
Part Number: PGA308EVM

Tool/software: TI C/C++ Compiler

Hello we bought PGA308EVM board. And Windows 10 driver issue. Windows 10 shows usb unknown device.

i research forum and i found this link: https://e2e.ti.com/support/amplifiers/f/14/t/752778

Same problem (0x2136 PID is the only PID with a 0x0451 VID) numbers same.

  • 0
    TI__Guru 50796 points

    Hi Mustafa,

    Please verify the following:

    1) Can you please verify all jumpers on the PGA308EVM and the USB DAQ board are in the correct.  Specifically, Can you please verify/confirm on the USB DAQ board that  JUMP3 is in the EE_ON position as shown below? I have seen a couple of USB DAQs that are configured with the wrong jumper settings causing this issue.  Please see the image below, with the jumpers highlighted in red.

    2)  When installing the software, it is important to run the installer executable with administrator privileges. You could attempt to uninstall the software and reinstall as administrator.  To uninstall the software, navigate to Control Panel -> Uninstall or change program and right click on PGA309EVM-USB and click uninstall.  To re-install the software with administrator privileges, download the PGA309EVM-USB software from http://www.ti.com/lit/zip/sboc320 and save the file on your PC.  Unzip the sboc320 folder, and navigate to the setup.exe file.  Right click on the setup.exe and select Run as administrator.  Follow the prompts to complete the installation.

    If after setting up the jumpers, and re-installing the software with administrator privileges, the issue persists, please post a snap shot of the USB Communication problem popup you are getting.

    Thank you and Regards,

    Luis