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LMX2592EVM: USB2ANY Firmware Update

Part Number: LMX2592EVM
Other Parts Discussed in Thread: LMX2592, USB2ANY

I have a customer attempting to get started with the LMX2592 EVM.  Afer attempting to update the USB2ANY firmware using instructions provided, the customer gets the following error message: u2aOpenError :-6

Is there a fix for this?  New version of software?