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DDC114: Test mode operation error

Guru 12365 points

Part Number: DDC114

Hello,

My customer tested the DDC114's test mode operation, but it only outputs all F value, not the expected 0 output.

The captured images of the PINs they measured are shown below.

ddc114_interface_waveforms.pdf

1. TEST PIN (PIN31) is HIGH.
2. Same symptom in RANGE 0 to 7.
3. FORMAT PIN (PIN4) is LOW, other pins related to power are normal

Please advise on the cause and solution of TEST mode malfunction.

Thank you.

JH