Part Number: DAC8760
Hi support team.
Currently, my customer is having a problem where some of them are outputting output that exceeds the error range specified by TUE in the data sheet.
Since there are some individuals that fall within the TUE regulations, we suspect that the problem is caused by the device.
The data is as follows.
The conditions are below.
・External Rset
・Measured at room temperature Ta=25℃.
・Setting is 4mA-20mA.
Normal measurement values are also listed for reference to show that they are not dependent on the measurement environment.
<abnormal data>
| output current(mA) | Sample1 | Sample2 | Sample3 | Sample4 | Sample5 | Sample6 |
| 4 | 3.9805 | 3.9856 | 3.9833 | 3.9903 | 3.9843 | 3.99 |
| 5 | 4.9764 | 4.982 | 4.9783 | 4.9882 | 4.9801 | 4.9886 |
| 6 | 5.9712 | 5.9784 | 5.9745 | 5.9847 | 5.9764 | 5.9847 |
| 7 | 6.9665 | 6.9744 | 6.9705 | 6.9813 | 6.9729 | 6.9809 |
| 8 | 7.962 | 7.9699 | 7.9657 | 7.9798 | 7.9692 | 7.9799 |
| 9 | 8.9579 | 8.9657 | 8.9607 | 8.9777 | 8.9651 | 8.9787 |
| 10 | 9.9528 | 9.9623 | 9.9565 | 9.9742 | 9.9618 | 9.975 |
| 11 | 10.9478 | 10.9592 | 10.9527 | 10.971 | 10.9582 | 10.9711 |
| 12 | 11.9436 | 11.9547 | 11.948 | 11.9691 | 11.9543 | 11.97 |
| 13 | 12.939 | 12.9502 | 12.9432 | 12.9672 | 12.9504 | 12.9686 |
| 14 | 13.9338 | 13.9464 | 13.939 | 13.9636 | 13.9467 | 13.9647 |
| 15 | 14.9285 | 14.943 | 14.935 | 14.962 | 14.9432 | 14.9605 |
| 16 | 15.9238 | 15.9387 | 15.93 | 15.958 | 15.9391 | 15.9592 |
| 17 | 16.9196 | 16.9342 | 16.9253 | 16.9562 | 16.9352 | 16.958 |
| 18 | 17.9147 | 17.9307 | 17.9214 | 17.9529 | 17.9319 | 17.9542 |
| 19 | 18.9096 | 18.9273 | 18.9173 | 18.9494 | 18.9282 | 18.9503 |
| 20 | 19.9045 | 19.923 | 19.9123 | 19.9475 | 19.924 | 19.9483 |
<normal data(measured 4mA and 20mA only)>
| Sample No. | 4mA | 20mA |
| 1 | 3.9968 | 19.9869 |
| 2 | 3.9994 | 19.9941 |
| 3 | 3.9979 | 19.9916 |
| 4 | 3.9982 | 19.991 |
| 5 | 3.9971 | 19.9857 |
The error range specified by TUE regulations is within ±0.1%FSR.
That is, the maximum value is ±16uA.
As you can see in the data, they all fall outside this range.
Normal measurement values are also listed for reference to show that they are not dependent on the measurement environment.
Do you still consider these measurements to be abnormal?
Or do you think that this is happening because our understanding is wrong?
Best regards,
Higa

