AMC7834EVM: IDE

Hi,

Has this issue only happened on one or multiple computers?

Thanks,
Lucas

Hi Lucas,

The issue has occurred on multiple computers in the exact same manner. I have not seen it work on a single Windows 11 PC we have tested on.

Regards,

Ethan

Hi Ethan,

My computer is running Windows 11 Pro, and I was able to download the GUI, restart my PC, and then launch the GUI successfully (in simulation mode).

Have you restarted your PC after the installation? Are you able to disconnect the EVM and launch the GUI in simulation mode?

Thanks,
Lucas

Hi Lucas,

I have tried again to start the application after restarting my PC to no avail. It still gets stuck attempting to open Main.vi even though I did not attempt to open that file. I am just trying to open the application in order to create a new project but cannot get past the black and red box in the middle of the image below.

Regards,

Ethan

Hi Ethan,

Since this is happening on multiple PCs, I would suspect either a firewall or another program is preventing the GUI from loading.

Are you able to disable your firewall and try the GUI again?

If that doesn't work, can you use CMD to check what ports are being used when the GUI isn't running.
You can open CMD as an admin and then run netstat -a -b and look for if Port 6640 is being used.

Thanks,
Lucas

Hi Lucas,

My firewall is disabled and still no change. After reviewing my netstat command list there is no sign of a port 6640 in use when the GUI is closed.

Thanks,

Ethan

Hi Ethan,

Can you try an addition software tool to see if they at least open? For example, please install the GUI for the AMC7836EVM.  Does that open on your team?