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ADS42JB69EVM: The board was not recognized by the PC

Part Number: ADS42JB69EVM

Dear Team,

i purchased ADS42JB69EVM from a distributor and
I plugged it into my PC.
But, The board was not recognized by the PC. (via image)

The environment is as follows
・Windows 10 Pro
・GUI for ADS42JBxx was installed
・USB driver for FTDI was installed
・ADS42JB69EVM is connected to a 5V DC power supply as described in the user's guide.

Best regards,

Hayato Koizumi