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| Scenario | Error details | Remediation steps |
| Customer Global Identifier Missing | {
"Code": "TI-SOC-40004",
"Type": "ERROR",
"Message": "CustomerGlobalIdentifier is required. Contact TI API Support (https://api-portal.ti.com/support)."
} |
Contact API support https://api-portal.ti.com/support. |
| Customer Purchase Order Missing | {
"Code": "TI-SOC-40010",
"Type": "ERROR",
"Message": "Pass a valid CustomerPurchaseOrderIdentifier in request."
} |
Pass a valid CustomerPurchaseOrderIdentifier inPass request. |
| Customer Purchase Order or Supplier Order Missing | {
"Code": "TI-SOC-40016",
"Type": "ERROR",
"Message": "Pass a valid CustomerPurchaseOrderIdentifier or SupplierOrderIdentifier."
} |
Pass a valid CustomerPurchaseOrderIdentifier or SupplierOrderIdentifier. |
| Customer Purchase Order Invalid | {
"Code": "TI-SOC-40020",
"Type": "ERROR",
"Message": "CustomerPurchaseOrderIdentifier {1} cannot exceed 35 characters. Check CustomerPurchaseOrderIdentifier and resubmit the request."
} |
Customer should pass a value which does not exceed limitation. |
| Customer Purchase Order Date invalid | {
"Code": "TI-SOC-40030",
"Type": "ERROR",
"Message": "CustomerPurchaseOrderDate {1} is not a valid date (YYYY-MM-DD). Check the date format and resubmit the request.{1} cannot exceed 35 characters."
} |
Customer should pass a valid input |
| Customer Global Identifier Invalid | {
"Code": "TI-SOC-40040",
"Type": "ERROR",
"Message": "CustomerGlobalIdentifier is invalid. Contact TI API Support (https://api-portal.ti.com/support)."
} |
Contact API support https://api-portal.ti.com/support. |
| Customer Soldto Missing | {
"Code": "TI-SOC-40050",
"Type": "ERROR",
"Message": "Provide CustomerSoldToIdentifier and resubmit the request."
} |
Customer should pass a valid input |
| Customer Soldto Invalid | {
"Code": "TI-SOC-40060",
"Type": "ERROR",
"Message": "CustomerSoldToIdentifier {1} cannot exceed 17 characters. Check CustomerSoldToIdentifier and resubmit the request."
} |
Customer should pass a value which does not exceed limitation |
| Customer Shipto Missing | {
"Code": "TI-SOC-40066",
"Type": "ERROR",
"Message": "Provide CustomerShipToIdentifier and resubmit the request."
} |
Customer should pass a valid input |
| Customer Soldto Invalid |
{
"Code": "TI-SOC-40070",
"Type": "ERROR",
"Message": "CustomerSoldToIdentifier {1} cannot exceed 17 characters. Check CustomerSoldToIdentifier and resubmit the request."
}
|
Customer should pass a value which does not exceed limitation |
| Customer End Customer Invalid | {
"Code": "TI-SOC-40080",
"Type": "ERROR",
"Message": "CustomerEndCustomerIdentifier {1} cannot exceed 17 characters. Check CustomerEndCustomerIdentifier and resubmit the request."
} |
Customer should pass a value which does not exceed limitation |
| Customer Contact Name Invalid | {
"Code": "TI-SOC-40090",
"Type": "ERROR",
"Message": "CustomerContactName {1} cannot exceed 40 characters in length. Remove this optional field or pass a valid CustomerContactName in the request."
} |
Pass a valid CustomerContactName in request. Or leave it blank. |
| Customer Contact Phone Number Invalid | {
"Code": "TI-SOC-40100",
"Type": "ERROR",
"Message": "CustomerContactPhoneNumber {1} cannot exceed 30 characters in length. Remove this optional field or pass a valid CustomerContactPhoneNumber in the request."
} |
Pass a valid CustomerContactPhoneNumber in request. Or leave it blank |
| Customer Contact Email address exceeds length | {
"Code": "TI-SOC-40110",
"Type": "ERROR",
"Message": "CustomerContactEmailAddress {1} cannot exceed 132 characters in length. Remove this optional field or pass a valid CustomerContactEmailAddress in the request."
} |
Pass a valid CustomerContactEmailAddress in request. Or leave it blank |
| Customer Contact Email Address Invalid | {
"Code": "TI-SOC-40120",
"Type": "ERROR",
"Message": "CustomerContactEmailAddress {1} is not valid. Remove this optional field or pass a valid CustomerContactEmailAddress in the request."
} |
Pass a valid CustomerContactEmailAddress in request. Or leave it blank |
| Customer ESignature Invalid | {
"Code": "TI-SOC-40130",
"Type": "ERROR",
"Message": "CustomerESignature {1} cannot exceed 60 characters in length. Remove this optional field or pass a valid CustomerESignature in the request."
} |
Pass a valid CustomerESignature in request. Or leave it blank |
| Customer Certification Statement Invalid | {
"Code": "TI-SOC-40140",
"Type": "ERROR",
"Message": "CustomerCertificationStatement {1} cannot exceed 4000 characters in length. Remove this optional field or pass a valid CustomerCertificationStatement in the request."
} |
Pass a valid CustomerCertificationStatement in request. Or leave it blank |
| Customer Order Attributes Key exceeds length | {
"Code": "TI-SOC-40150",
"Type": "ERROR",
"Message": "CustomerOrderAttributes Key {1} and Value {2} cannot exceed 60 characters as the combined total length. Remove this optional field or pass a valid Key and Value pair for CustomerOrderAttributes in the request."
} |
Pass a valid Key and Value pair for CustomerOrderAttributes in request. Or leave it blank |
| Customer Purchase Order Line Item Number missing | {
"Code": "TI-SOC-40156",
"Type": "ERROR",
"Message": "Provide CustomerPurchaseOrderLineItemNumber and resubmit the request."
} |
Customer should pass a valid input |
|
Customer Purchase Order Line Item Number exceeds length
|
{
"Code": "TI-SOC-40160",
"Type": "ERROR",
"Message": "CustomerPurchaseOrderLineItemNumber {2} cannot exceed 6 characters in length. Check CustomerPurchaseOrderLineItemNumber and resubmit the request. "
} |
Customer should pass a value which does not exceed limitation |
| Customer Item Change Indicator is Invalid | {
"Code": "TI-SOC-40164",
"Type": "ERROR",
"Message": "CustomerItemChangeIndicator {2} is invalid. Use "I" for Insert, "U" for Update, or "X" for Cancel and resubmit the request."
} |
Pass a valid CustomerItemChangeIndicator in request. |
| Customer Item ShipTo Identifier exceeds length | {
"Code": "TI-SOC-40166",
"Type": "ERROR",
"Message": "CustomerItemShipToIdentifier {2} cannot exceed 35 characters in length. Check CustomerItemShipToIdentifier and resubmit the request."
} |
Pass a valid CustomerItemShipToIdentifier in request. |
| Supplier Product Identifier missing | {
"Code": "TI-SOC-40168",
"Type": "ERROR",
"Message": "Provide SupplierProductIdentifier and resubmit the request."
} |
Customer should pass a valid input. |
| Supplier Product Identifier exceeds length | {
"Code": "TI-SOC-40170",
"Type": "ERROR",
"Message": "SupplierProductIdentifier {2} cannot exceed 35 characters in length. Check SupplierProductIdentifier and resubmit the request."
} |
Customer should pass a value which does not exceed limitation. |
| Customer Product Identifier exceeds length | {
"Code": "TI-SOC-40180",
"Type": "ERROR",
"Message": "CustomerProductIdentifier {2} cannot exceed 35 characters in length. Check CustomerProductIdentifier and resubmit the request."
} |
Pass a valid CustomerProductIdentifier in request. |
| Customer Expected Unit Price missing | {
"Code": "TI-SOC-40190",
"Type": "ERROR",
"Message": "Provide CustomerExpectedUnitPrice and resubmit the request."
} |
Customer should pass a valid input. |
| Customer Expected Unit Price exceeds length | {
"Code": "TI-SOC-40200",
"Type": "ERROR",
"Message": "CustomerExpectedUnitPrice {2} cannot exceed 12 characters in length. Check CustomerExpectedUnitPrice and resubmit the request."
} |
Customer should pass a value which does not exceed limitation. |
| Customer Expected Unit Price invalid | {
"Code": "TI-SOC-40210",
"Type": "ERROR",
"Message": "CustomerExpectedUnitPrice {2} must be a number. Check CustomerExpectedUnitPrice and resubmit the request."
} |
Customer should pass a valid input. |
| Customer Certificate Of Conformance invalid | {
"Code": "TI-SOC-40220",
"Type": "ERROR",
"Message": "CustomerCertificateOfConformance {2} must be of value "YES", "Y", or blank string "". Check CustomerCertificateOfConformance and resubmit the request."
} |
Pass a valid CustomerCertificateOfConformance in request. |
| Customer Item Attributes Key exceeds length | {
"Code": "TI-SOC-40230",
"Type": "ERROR",
"Message": "CustomerItemAttributes Key {2} and Value {3} cannot exceed 60 characters as the combined total length. Pass a valid Key and Value pair for CustomerItemAttributes in request."
} |
Pass a valid Key and Value pair for CustomerItemAttributes in request. |
| Customer Government Contract Number exceeds length | {
"Code": "TI-SOC-40240",
"Type": "ERROR",
"Message": "CustomerGovernmentContractNumber {2}, CustomerGovernmentRating {3}, and CustomerGovernmentQuantity {4} cannot exceed 56 characters as the combined total length. Pass a valid CustomerGovernmentContractNumber, CustomerGovernmentRating, and CustomerGovernmentQuantity in request."
} |
Pass a valid CustomerGovernmentContractNumber, CustomerGovernmentRating, and CustomerGovernmentQuantity in request. |
| Customer Requested Quantity exceeds length | {
"Code": "TI-SOC-40250",
"Type": "ERROR",
"Message": "CustomerRequestedQuantity {2} cannot exceed 10 characters in length. Check CustomerRequestedQuantity and resubmit the request."
} |
Customer should pass a value which does not exceed limitation |
| Customer Requested Quantity invalid | {
"Code": "TI-SOC-40260",
"Type": "ERROR",
"Message": "CustomerRequestedQuantity {2} must be an integer. Check CustomerRequestedQuantity and resubmit the request."
} |
Customer should pass a valid input |
| Customer Requested Date invalid | {
"Code": "TI-SOC-40270",
"Type": "ERROR",
"Message": "CustomerRequestedDate {2} is not a valid date (YYYY-MM-DD). Check CustomerRequestedDate and resubmit the request."
} |
Customer should pass a valid input |
| Customer Expected Price Currency Code exceeds length | {
"Code": "TI-SOC-40280",
"Type": "ERROR",
"Message": "CustomerExpectedPriceCurrencyCode {2} should be between 3 and 5 characters in length. Check CustomerExpectedPriceCurrencyCode and resubmit the request."
} |
Customer should pass a valid input |
| System Error |
{
"Code": "TI-SOC-50000",
"Type": "ERROR",
"Message": "System error occurred. Execution ID: execution-8405c55b-b05b-44cf-b0b6-75624ff3ce2f-2020.03.26. Contact TI API Support (https://api-portal.ti.com/support) with the execution ID."
} |
Contact API support https://api-portal.ti.com/support with execution id. |
| JSON input invalid | {
"Code": "TI-API-40002",
"Type": "ERROR",
"Message": "Invalid JSON input. Correct the JSON input and retry or contact TI API Support (https://api-portal.ti.com/support) for assistance."
} |
Correct the JSON input and retry. |
| System Error Response | {
"Code": "TI-SOR-50000",
"Type": "ERROR",
"Message": "System error occurred. Execution ID: execution-8405c55b-b05b-44cf-b0b6-75624ff3ce2f-2020.03.26. Contact TI API Support (https://api-portal.ti.com/support) with the execution ID."
} |
Contact API support https://api-portal.ti.com/support with execution id. |
| API is unavailable |
{
"Code": "TI-SOR-51000",
"Type": "ERROR",
"Message": "This API is currently unavailable between yyyy-mm-dd ##:##and yyyy-mm-dd ##:##CST. Retry at a later time."
}
|
Retry at a later time. |
| Purchase Order Identifier or Supplier Order Identifier invald |
{
"Code": "TI-SOR-40016",
"Type": "ERROR",
"Message": "Pass a valid CustomerPurchaseOrderIdentifier or SupplierOrderIdentifier.."
}
|
Pass a valid CustomerPurchaseOrderIdentifier and/or SupplierOrderIdentifier in request. |
|
Customer Purchase Order Identifier exceeds length |
{
"Code": "TI-SOC-40020",
"Type": "ERROR",
"Message": "CustomerPurchaseOrderIdentifier {1} cannot exceed 35 characters in length. Check CustomerPurchaseOrderIdentifier and resubmit the request."
} |
Shorten CustomerPurchaseOrderIdentifier in request. |
| Supplier Order Identifier exceeds length | {
"Code": "TI-SOC-40060",
"Type": "ERROR",
"Message": "SupplierOrderIdentifier {1} cannot exceed 10 characters in length. Check SupplierOrderIdentifier and resubmit the request."
} |
Shorten SupplierOrderIdentifier |
| No data error | {
"Code": "TI-TXT-001",
"Type": "ERROR",
"Message": "No data found."
} |
Customer Purchase Order number or TI order number requested is invalid. Enter a valid Purchase Order number or TI order number. |
| Business Partner invalid | {
"Code": "TI-TXT-002",
"Type": "ERROR",
"Message": "<XXX> is not a valid Business Partner."
} |
TI Customer Identifier is invalid or does not exist in our system. Contact customer service https://support.ti.com/csm. |
| Order error | {
"Code": "TI-TXT-003",
"Type": "ERROR",
"Message": "Error reading data for order."
} |
Customer Purchase Order number is invalid, no TI order number was found. Enter a valid purchase order number. |
| Invalid order number | {
"Code": "TI-TXT-004",
"Type": "ERROR",
"Message": "<xxx> is not a valid order number."
} |
TI order number requested is invalid. Enter a valid TI order number. |
| Pricing error | {
"Code": "TI-TXT-005",
"Type": "ERROR",
"Message": "Pricing could not be determined."
} |
Informational only. No action needed. TI pricing setup is missing Please check again later. |
| Item not fully scheduled | {
"Code": "TI-TXT-006",
"Type": "ERROR",
"Message": "Item is not fully scheduled."
} |
Informational only. No action needed. TI planner will assign ESD. |
| PO number missing | {
"Code": "TI-TXT-007",
"Type": "ERROR",
"Message": "Customer PO number is required."
} |
Customer Purchase Order number is required. Enter a Purchase Order number. |
| Invalid change indicator for this item |
{
"Code": "TI-TXT-011",
"Type": "ERROR",
"Message": "Only action type Insert (I) is allowed."
} |
Change Order line-item indicator requested is invalid, must be Insert (I) for this action. |
| Duplicate Po Item | {
"Code": "TI-TXT-012",
"Type": "ERROR",
"Message": "PO Item already present on the order. Action should be Update (U)."
} |
Customer Purchase Order Item exists, Change Order line-item indicator must be Update (U) for this action. |
| Missing PO item on the change order | {
"Code": "TI-TXT-013",
"Type": "ERROR",
"Message": " PO Item is not present on the order. Action should be Insert (I)."
} |
Customer Purchase Order Item does not exist. Change Order line-item indicator must be Insert (I) for this action. |
| Business Partner required | {
"Code": "TI-TXT-014",
"Type": "ERROR",
"Message": "Business partner is required."
} |
Customer business partner does not exist in our system. Contact customer service https://support.ti.com/csm. |
| Invalid sold to | {
"Code": "TI-TXT-015",
"Type": "ERROR",
"Message": " Customer Sold To is not valid or cannot be changed."
} |
Customer sold to cannot be changed or is invalid. Contact customer service https://support.ti.com/csm. |
| Invalid Sold to | {
"Code": "TI-TXT-016",
"Type": "ERROR",
"Message": "Customer Sold To is not valid."
} |
Customer sold to is invalid. Enter a valid sold to or contact customer service https://support.ti.com/csm. |
| Invalid end customer | {
"Code": "TI-TXT-017",
"Type": "ERROR",
"Message": "End customer number is not valid or cannot be changed."
} |
End customer number cannot be changed or is invalid. Contact customer service https://support.ti.com/csm. |
|
Invalid End Customer number
|
{
"Code": "TI-TXT-018",
"Type": "ERROR",
"Message": "End customer number is not valid."
} |
End customer number is invalid. Enter valid customer number or contact customer service https://support.ti.com/csm. |
| Invalid Shipto number |
{
"Code": "TI-TXT-019",
"Type": "ERROR",
"Message": "Customer Ship To is not valid."
} |
Customer ship to is invalid. Enter a valid ship to or contact customer service https://support.ti.com/csm. |
| Customer Part Number change now allowed | {
"Code": "TI-TXT-020",
"Type": "ERROR",
"Message": "Changing Customer Part Number is not allowed."
} |
Invalid Change requested, Changing Customer Part Number on existing item is not allowed. |
| Material change not allowed | {
"Code": "TI-TXT-021",
"Type": "ERROR",
"Message": "Changing material on the item is not allowed."
} |
Invalid Change requested, changing material on existing item not allowed. |
| Mismatch shipto and soldto sales area |
{
"Code": "TI-TXT-022",
"Type": "ERROR",
"Message": "Customer Ship to is not in the same sales area as Sold To."
} |
Customer Ship to is not in the same sales area as Sold to, contact customer service https://support.ti.com/csm. |
| Customer soldto missing | {
"Code": "TI-TXT-023",
"Type": "ERROR",
"Message": "Customer Sold To is required."
} |
Customer sold to is required, Re-enter or contact customer service https://support.ti.com/csm. |
| Customer and Vendor invalid | {
"Code": "TI-TXT-024",
"Type": "ERROR",
"Message": "No customer found for vendor."
} |
Customer not found, contact customer service https://support.ti.com/csm. |
| Invalid Customer | {
"Code": "TI-TXT-025",
"Type": "ERROR",
"Message": "Customers are not valid."
} |
Customer are invalid, contact customer service https://support.ti.com/csm. |
| Missing valid Sold to customer |
{
"Code": "TI-TXT-026",
"Type": "ERROR",
"Message": "Sold to customer is not valid."
}
|
Customer sold to is invalid, Re-enter or contact customer service https://support.ti.com/csm. |
| Missing valid Ship to customer | {
"Code": "TI-TXT-027",
"Type": "ERROR",
"Message": "Ship to customer is not valid."
} |
Customer ship to is invalid, Re-enter or contact customer service https://support.ti.com/csm. |
| Ship to customer invalid | {
"Code": "TI-TXT-028",
"Type": "ERROR",
"Message": "Ship to customer could not be determined."
} |
Customer ship to could not be determined, contact customer service https://support.ti.com/csm. |
| End customer invalid |
{
"Code": "TI-TXT-029",
"Type": "ERROR",
"Message": "End Customers is not valid."
}
|
|
| Mismatch soldto and shipto sales area | {
"Code": "TI-TXT-030",
"Type": "ERROR",
"Message": "Soldto and Shipto are not in the same Sales Area."
} |
Customer sold to and ship to is not in the same sales area, contact customer service https://support.ti.com/csm. |
| Mismatch soldto and end customer sales area | {
"Code": "TI-TXT-031",
"Type": "ERROR",
"Message": "Soldto and End Customer are not in the same Sales Area."
} |
Customer sold to and end customer are not in the same sales area, contact customer service https://support.ti.com/csm. |
| Material is invalid | {
"Code": "TI-TXT-033034",
"Type": "ERROR",
"Message": "Material is not valid." |
Material requested is invalid, enter valid material. |
| Material invalid for this process | {
"Code": "TI-TXT-033035",
"Type": "ERROR",
"Message": "(xxx) is not valid for this process."
} |
Material (xxx) is not valid for this process, enter a valid material. |
| Negative price error | {
"Code": "TI-TXT-036",
"Type": "ERROR",
"Message": "Customer expected price cannot be negative."
} |
Negative price invalid, enter a valid Customer Expected Price |
| Price is invalid | {
"Code": "TI-TXT-037",
"Type": "ERROR",
"Message": "Customer Expected Price is not valid."
} |
Enter a valid Customer Expected Price. |
| Invalid Price | {
"Code": "TI-TXT-038",
"Type": "ERROR",
"Message": "Overflow error occurred when processing Customer expected price."
} |
Enter a valid Customer Expected Price. |
| Missing Schedule lines | {
"Code": "TI-TXT-039",
"Type": "ERROR",
"Message": "Schedule lines are missing."
} |
Enter Schedule line date and Quantity. |
| Missing Schedule line quantity | {
"Code": "TI-TXT-041",
"Type": "ERROR",
"Message": "Enter schedule line quantity."
} |
Enter a schedule line quantity. |
| Schedule line quantity invalid | {
"Code": "TI-TXT-042",
"Type": "ERROR",
"Message": "ScheduleLineQuantityisnotawholenumber."
} |
Schedule line quantity must be a whole number. |
| Schedule line quantity must be valid quantity | {
"Code": "TI-TXT-043",
"Type": "ERROR",
"Message": "Schedule Line Quantity is negative or is equal to zero."
} |
Schedule line Quantity must be greater than zero. |
| Quantity too large | {
"Code": "TI-TXT-044",
"Type": "ERROR",
"Message": "Quantity Field Overflow. The quantity should be < 9,999,999,999."
} |
Invalid Quantity. Must be between 1 and 9,999,999,999. Enter valid quantity. |
| Schedule Line date not unique | {
"Code": "TI-TXT-045",
"Type": "ERROR",
"Message": "Duplicate Request date found on the schedule lines."
} |
Pass a unique CustomerRequestedDate in request. |
| Line Item must exist | {
"Code": "TI-TXT-046",
"Type": "ERROR",
"Message": "Line Items are missing."
} |
Customer Request date must be unique, duplicated request dates found. Re-enter valid date and retry. |
| Invalid total item quantity | {
"Code": "TI-TXT-048",
"Type": "ERROR",
"Message": "Total Item quantity cannot be reduced below total Delivered quantity."
} |
Total Item Quantity must be greater or equal to Delivered quantity. |
| Change order window constraint | {
"Code": "TI-TXT-049",
"Type": "ERROR",
"Message": "No changes allowed in the Change Order Window."
} |
No changes allowed within the Change Order Window, Contact customer service https://support.ti.com/csm. |
| Price mismatch | {
"Code": "TI-TXT-051",
"Type": "ERROR",
"Message": "Customer expected price mismatch with TI price."
} |
Customer expected price mismatch with TI direct price. Send purchase order change with correct price. For help: contact customer service https://support.ti.com/csm. |
| Line Item cannot be rejected | {
"Code": "TI-TXT-052",
"Type": "ERROR",
"Message": "Delivery created against the line item. Line cannot be rejected."
} |
Delivery exists for this line item no further action available. |
| End Customer and SoldTo sales area mismatch | {
"Code": "TI-TXT-053",
"Type": "ERROR",
"Message": "End Customer is not in the same sales area as Sold To"
} |
End Customer is not in the same sales area as Sold To. Contact customer service https://support.ti.com/csm. |
| Change Request: Purchase Order Line Items different than Purchase Order Items | {
"Code": "TI-TXT-054",
"Type": "ERROR",
"Message": "PO Items on the request do not match the Order Number."
} |
Purchase Order line Items in this Change request do not match the Order line items, Change cannot be processed. |
| Purchase order or TI order number is invalid | {
"Code": "TI-TXT-055",
"Type": "ERROR",
"Message": "Order and Customer Purchase Order numbers do not match."
} |
Customer Purchase Order number or TI order number is invalid. Verify both values and re-enter. |
| Change Request Line Item cancelled | {
"Code": "TI-TXT-056",
"Type": "ERROR",
"Message": "Line item is cancelled; Update is not allowed."
} |
Order line item is cancelled status, update is not allowed. Contact Customer Service https://support.ti.com/csm. |
| Change Request Line item ShipTo invalid | {
"Code": "TI-TXT-058",
"Type": "ERROR",
"Message": "Item Ship To is not valid."
} |
Line Item Ship to requested for order line item is invalid. |
| Item quantity changed | {
"Code": "TI-TXT-059",
"Type": "INFO",
"Message": "Item quantity changed to reflect delivery quantity."
} |
Item quantity changed to reflect delivery quantity. |
| Change not allowed | {
"Code": "TI-TXT-060",
"Type": "ERROR",
"Message": "Item is completely delivered; No changes allowed."
} |
Item is completely delivered; No changes allowed. Contact Customer Service https://support.ti.com/csm. |
| Order Change error | {
"Code": "TI-TXT-061",
"Type": "ERROR",
"Message": "Error(s) encountered when changing the order."
} |
Error(s) encountered when changing the order. Contact Customer Service https://support.ti.com/csm. |
| TI workflow error for this item | {
"Code": "TI-TXT-062",
"Type": "ERROR",
"Message": "Item & is in TI workflow and is blocked from any changes." |
Item <xxx> is in TI workflow and is blocked from any changes. Contact Customer Service https://support.ti.com/csm. |
| Material or Customer Part Number missing | {
"Code": "TI-TXT-063",
"Type": "ERROR",
"Message": "Material or Customer part number is required."
} |
SupplierProductIdentifier Required. Enter a valid material. Contact Customer Service https://support.ti.com/csm. |
| Schedule line qty invalid | {
"Code": "TI-TXT-064",
"Type": "ERROR",
"Message": "Schedule line quantity does not meet minimum rules."
} |
Schedule line quantity does not meet minimum rules. |
| Change rejected order being processed | {
"Code": "TI-TXT-065",
"Type": "ERROR",
"Message": "Order is in process by another user; Changes are rejected."
} |
Order is in process by another user; Changes are rejected. Contact Customer Service https://support.ti.com/csm. |
| Requested date not valid | {
"Code": "TI-TXT-066",
"Type": "ERROR",
"Message": "Request Date on the schedule line is outside the horizon."
} |
Customer request date is outside of date range, re-enter valid date and retry. |
| Customer Purchase Order number is invalid for this change | {
"Code": "TI-TXT-067",
"Type": "ERROR",
"Message": "No match found for Customer PO number."
} |
Customer Purchase Order number is invalid for this change. Verify value and re-enter. |
| Customer Purchase Order Item split requested Change | {
"Code": "TI-TXT-068",
"Type": "ERROR",
"Message": "Item Split requested; Action should be Update (U)."
} |
Customer Purchase Order Item split requested Change Order line-item indicator must be Insert (U) for this action. |
| Purchase Order Line Item cancelled | {
"Code": "TI-TXT-069",
"Type": "ERROR",
"Message": "Reference Line Item is cancelled; Action is not allowed."
} |
Purchase Order Line Item is cancelled. Action is not allowed. Contact Customer Service https://support.ti.com/csm. |
| Purchase Order cannot be split | {
"Code": "TI-TXT-070",
"Type": "ERROR",
"Message": "Maximum number of line items reached in the order; cannot be split."
} |
Purchase Order cannot be split, maximum number of line items reached. Contact Customer Service https://support.ti.com/csm. |
| Purchase Order rejected | {
"Code": "TI-TXT-071",
"Type": "ERROR",
"Message": "Order in Rejected status; Item will not be added."
} |
Purchase Order in rejected status. Item cannot be added, contact customer service https://support.ti.com/csm. |
| Purchase Order Item invalid | {
"Code": "TI-TXT-072",
"Type": "ERROR",
"Message": "Error in PO Item."
} |
Error in Purchase Order Item. enter a valid item number. Contact Customer Service https://support.ti.com/csm. |
| Maximum line items reached | {
"Code": "TI-TXT-073",
"Type": "ERROR",
"Message": "Maximum number of line items reached in the order; item is not added."
} |
Purchase order maximum line items reached. No more items can be added. Contact Customer Service https://support.ti.com/csm. |
| TI has initiated a change | {
"Code": "TI-TXT-074",
"Type": "INFO",
"Message": "Supplier initiated change."
} |
Informational only. No action needed. TI has initiated a change on this order. |
| Invalid Request date | {
"Code": "TI-TXT-075",
"Type": "ERROR",
"Message": "Request Date is not valid."
} |
Customer Request date is not valid. Enter in a valid date. |
| Purchase Order Item error | {
"Code": "TI-TXT-076",
"Type": "ERROR",
"Message": "PO Item already exists on an order. Line Item is not created."
} |
Purchase Order line Item number already exists on an order. Line Item is not created. |
| Requested Date does not match the Estimated delivery date | {
"Code": "TI-TXT-077",
"Type": "INFO",
"Message": "Customer Request Date is not the same as Estimated Delivery Date."
} |
Informational only. No action needed. Requested Date does not match the Estimated delivery date. |
| Purchase Order Item missing | {
"Code": "TI-TXT-079",
"Type": "ERROR",
"Message": "PO Item is required."
} |
Purchase Order Item is required. Enter a valid item number. |
| Duplicate Purchase Order Item Number | {
"Code": "TI-TXT-080",
"Type": "ERROR",
"Message": "Duplicate PO items found on the request."
} |
Duplicate Purchase Order item number, re-enter valid item number. |
| Line Item Change Indicator missing | {
"Code": "TI-TXT-081",
"Type": "ERROR",
"Message": "Item Action is blank and is not valid."
} |
Valid Line Item Change Indicator missing in request: Insert (I), Update (U), or Cancel (X) required. |
| Purchase Order Line Item not found | {
"Code": "TI-TXT-082",
"Type": "ERROR",
"Message": "Reference line item is not found."
} |
Purchase Order Line Item is not found. |
| Purchase Order Line Item split not allowed. | {
"Code": "TI-TXT-083",
"Type": "ERROR",
"Message": "Reference line has error and will not be split."
} |
Purchase Order Line Item in error, split is not allowed. |
| Government Contract Number missing | {
"Code": "TI-TXT-084",
"Type": "ERROR",
"Message": "Government Contract Number is not populated; Rating has not been applied."
} |
Pass a valid Government contract number, missing or not valid. |
| Valid eSignature missing or invalid. | {
"Code": "TI-TXT-085",
"Type": "ERROR",
"Message": "eSignature is not populated; Rating has not been applied."
} |
Pass a valid eSignature value missing or not valid. |
| Valid Certification Statement missing or invalid | {
"Code": "TI-TXT-086",
"Type": "ERROR",
"Message": "Certification Statement is not populated; Rating has not been applied."
} |
Pass a valid Certification Statement, missing or not valid. |
| Valid Certification Statement missing or invalid | {
"Code": "TI-TXT-087",
"Type": "ERROR",
"Message": "Government Quantity is not populated; Rating has not been applied."
} |
Pass a Government quantity, missing or not valid. |
| Government rating missing or invalid | {
"Code": "TI-TXT-088",
"Type": "ERROR",
"Message": "Government Rating is not populated; Rating has not been applied."
} |
Pass a valid Government rating, missing or not valid. |
| Mismatch Item quantity and Government rated quantity | {
"Code": "TI-TXT-089",
"Type": "ERROR",
"Message": "Item quantity does not match rated quantity; Rating has not been applied."
} |
Mismatch Item quantity and Government rated quantity. Enter Government rating. |
| Government contract number invalid | {
"Code": "TI-TXT-090",
"Type": "ERROR",
"Message": "Multiple values found for Government Contract Number."
} |
Government Contract Number is not unique. Verify and re-enter valid value. |
| Government rating invalid | {
"Code": "TI-TXT-091",
"Type": "ERROR",
"Message": "Multiple values found for Government Rating."
} |
Government Rating is not unique. Verify and re-enter valid value. |
| Missing schedule line | {
"Code": "TI-V1-335",
"Type": "ERROR",
"Message": "System error: Schedule line <xxx> for item <xxx> does not exist."
} |
Mismatched schedule line and item number. System error: Schedule line <xxx> for item <xxx> does not exist. Contact customer service https://support.ti.com/csm. |
| Change Order Window error | {
"Code": "TI-ZV-267",
"Type": "ERROR",
"Message": "No changes allowed in the Change Order Window (COW) for item <xxx>."
} |
No changes allowed in the Change Order Window (COW) for item <xxx>. Contact Customer Service https://support.ti.com/csm. |
| Material cannot be ordered but can be shipped | {
"Code": "TI-V1-028",
"Type": "ERROR",
"Message": "Material <xxx> has status: not OKO & OK to Ship."
} |
Material Status: Material <xxx> has status: <xxx>. Enter a new material or contact Customer Service https://support.ti.com/csm. |
| Ship complete invalid | {
"Code": "TI-ZS-018",
"Type": "ERROR",
"Message": "Ship complete invalid with multiple request lines."
} |
Invalid ship complete, multiple schedule lines found per line item, contact customer service https://support.ti.com/csm. |
| Material excluded | {
"Code": "TI-V1-117",
"Type": "ERROR",
"Message": "Material <xxx> has been excluded."
} |
Material <xxx> has been excluded. contact customer service https://support.ti.com/csm. |
| Material availability date error | {
"Code": "TI-V1-067",
"Type": "ERROR",
"Message": "The material availability date cannot be after the delivery date."
} |
Delivery date exceeds or past material availability date. Contact customer service https://support.ti.com/csm. |
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