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Original question:

TI-API: Subscription PUSH API - IP addresses of TI-side notification servers

Inventory subscription test error

Nicolae Davidov
Prodigy 20 points

Hi, as per this thead https://e2e.ti.com/support/enterprise-automation-integration-group/enterprise-automation-integration/f/enterprise-automation-integration-forum/1196649/ti-api-subscription-push-api---ip-addresses-of-ti-side-notification-servers, would it be possible to get the IP address the test subscription inventory test runs on? (api-portal.ti.com/store-inventory-subscription-push-api. I have set up our Inventory Subscription API settings but when running the test I get this error 

{
  "errors": [
    {
      "errorCode": "TI-API-0405",
      "type": "ResourceNotFound",
      "reason": "Invalid method",
      "message": "POST is not a supported method. See documentation around this API at https://api-portal.ti.com."
    }
  ]
}

I will assume that our firewall is blocking your post request. Would it be possible to get the IP address from which the request is sent?

Many thanks.

  • +1
    TI__Genius 14886 points

    Hi Nicolae,

    We only have one set of IP addresses.  The Web Proxy Server IP addresses listed on that page, can be used at any time. TI does not restrict or limit to a single API in a single region.    Did you try the Inventory subscription "test" to  confirm that your HTTPS POST request is configured correctly?  If it's correctly configured, you'll get an "accepted" response.   Can you confirm this?   

    Also, I sent you a friend request.  If you are not getting "accepted", please send your payload request in the private chat.   Thanks!

    Faye

  • 0 in reply to Faye Rainey
    Prodigy 20 points

    Hi Faye, 

    I did try the test again yesterday and it seemed to have worked.

    Thanks for the reply.

    Nicoae.

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